Atlassian
QualityNet Atlassian is a collection of collaboration and planning services available to CMS, CMS contractors, and CMS stakeholders. The Atlassian Suite includes the following tools: - Jira: A work management system designed around the way software development and Agile teams do work, which provides the ability for individuals and teams to create, manage, and track tasks.
- Confluence: A group collaboration and content management tool that provides content spaces with blog and repository functionality.
QualityNet Jira and Confluence are accessed with a user's HARP credentials.
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title | Getting Started with Atlassian |
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| This briefly and succinctly describes the essential steps to getting started with QualityNet Atlassian Step 1:Get HARP ID. For instructions on the process, refer to the HARP page. Step 2: Once the HARP account has been created, log in to HARP and request an Atlassian User Role. - For general instructions on this process, visit the HARP page.
- For Security Official (SO) specific instructions, see SO section below.
Step 3: The organization's SO approves the user role request. Step 4: User can access Confluence and Jira after a 24 hour period following the confirmation email. Panel |
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title | REQUESTING A USER ROLE |
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| Step 1: Once the HARP account has been created, log into HARP and request a QualityNet Atlassian entitlement via a HARP User Role. - Select User Roles from the top of the page, and select Request a Role.
- Select QualityNet Atlassian.
- Select your Organization.
- Select a QualityNet Atlassian user role (choose one)
- Standard Atlassian User
- Security Official (SO)
Step 2: The organization's Security Official reviews and approves/denies the user role request. You will be notified via email that your request has been submitted, and again when your role has been approved or denied. Step 3: Log into Jira at https://qnetjira.cms.gov and Confluence at https://qnetconfluence.cms.gov using your HARP credentials. After your first login to QualityNet Confluence or Jira, you may need to wait for up to 24 hours to have full access to view your content.
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title | ACCESSING JIRA AND CONFLUENCE |
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| Jira and Confluence can be accessed by visiting their direct URLs as listed above, or by navigating to the Okta portal at https://idm.cms.gov. Step 1: Navigate to https://idm.cms.gov. Step 2: Log in with your HARP credentials. Step 3: You will see a page with various tiles for each of the applications you have access to through the Okta portal. Click on the Jira or Confluence tiles to get started.
Note: The Okta portal will log you out after 30 minutes of inactivity. Jira and Confluence both have timeout periods of two hours. If you are logged out of Okta after a 30 minute period of inactivity, you will not be logged out of Jira and Confluence until you have been inactive for two hours in either application. See below for more details. |
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Jira Tip Sheet Confluence Tip Sheet QNASK Space - Your one-stop-shop for the most current news and reference material on the QualityNet Atlassian tool suite. QNASK Blog - A stream of blog posts about features of the QualityNet Atlassian tool suite and upcoming updates. QualityNet Atlassian Overview Training - A high-level overview of QualityNet Confluence and Jira and how to access the QualityNet Atlassian tool suite. Frequently Asked Questions
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