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id	QNP

Horizontal Navigation Bar Page

title	About

QualityNet Operations Dashboard provides CMS Executives with:

A layer of automation that conveys reporting from disparate sources to a dashboarding solution.
A user interface used to provide reports/visualizations to system information, status, and customer experience.
A user interface that can be extended to CMS leadership/product owners, ADO DevSecOps, ADO Developers, HD and end-users.
A multi-tenant solution that allows reports/visualizations for each team (common and custom reports/visualizations).
Provide a “single pane of glass” view across various HCQIS IT systems.

The QualityNet Operations Dashboard consists of 3 opensource software (Grafana, Telegraf, and InfluxDB), as well as some AWS components (RDS, DynamoDB, Kinesis, etc). The future of this dashboard will incorporate Artificial Intelligence (AI) and Machine Learning (ML) to proactively detect anomalies.

Login at https://qnetdashboard.cms.gov/

Horizontal Navigation Bar Page

title	Getting Started

Getting Started

Step 1: If you do not yet have a HARP account, please register for a HARP ID. For instructions on the HARP registration process, refer to the HARP page.

Step 2: Once the HARP account has been created, log into HARP and request a "Service" entitlement via a HARP User Role.

- Select User Roles from the top of the page, and select Request a Role.
- Select QualityNet Operations Dashboard
- Select your Organization.
  - Don't see your organization listed?
  - Currently the personas are CMS and Ventech. If your organization would like to obtain early access to the dashboard, please reach out to our Slack Channel #help-qnod-dashboard.
- Select the following one of the following user roles:
  - Editor
  - Viewer
    - The most common role chosen

Step 3: The organization's Security Official reviews and approves/denies the user role request. You will be notified via email that your request has been submitted, and again when your role has been approved or denied.

Step 4: Log into QualityNet Operations Dashboard using your HARP credentials.

Note: Only 1 organization currently exists and that is ADO-HIDS-Ventech Solutions. On June 2, CMS users will have the Viewer role automatically assigned to their EUA account in HARP.

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title	Resources

Environments:

TEST - https://test.qnetdashboard.cms.gov/
IMPL - https://impl.qnetdashboard.cms.gov/
PROD - https://qnetdashboard.cms.gov/

Consumer Onboarding Info

Developer Info

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title	Onboarding Status

Organization

Category

System

QNET Organization min. version

Fully Decomposed

Team PoC's

Support Commitment

JIRA Link

Application Drilldown

Notes/Dependencies

See below the table for common dependencies

ESS

File Management

Managed File Transfer

1.4 - Planned

Thomas Hospelhorn & Seth Ackerman

Patrice Benn - CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-504

Full decomposition planned for 1.x series releases.

ESS

Authentication and Authorization

HARP

1.3 - Planned

Aaron Legier

Geoffrey Davenport - CMS

Yes - Tentatively

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-331

Full decomposition planned for 1.x series releases.

ESS

Collaboration

QualityNet

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-460

Full decomposition planned for 2.x series releases.

ESS

PRS

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-333

Full decomposition planned for 2.x series releases.

ESS

Collaboration

Slack

2.x - Planned

Sambit Kumar

Annette Smith - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-319

Full decomposition planned for 2.x series releases.

ESS

Collaboration

Atlassian-Jira

1.0 - MVP

1.2 - Full Decomposition

No - Synthetic Tests Only

Sambit Kumar

Annette Smith - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-366

Full decomposition planned for 2.x series releases.

ESS

Collaboration

Atlassian-Confluence

1.0 - MVP

1.2 - Full Decomposition

No - Synthetic Tests Only

Sambit Kumar

Annette Smith - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-367

Full decomposition planned for 2.x series releases.

ESS

File Management

FileCloud

1.0 - MVP

1.2 - Full Decomposition

No - Synthetic Tests Only

Thomas Hospelhorn & Seth Ackerman

Patrice Benn - CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-368

Full decomposition planned for 2.x series releases.

ESS

Collaboration

Survey Monkey

2.x - Planned

Sambit Kumar

Annette Smith - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-334

Full decomposition planned for 2.x series releases.

HIDS

Remote Access

VPN

2.x - Planned

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-335

Full decomposition planned for 2.x series releases.

HIDS

CI/CD

Ansible

1.0 - MVP

1.4 - Planned

No - Synthetic Tests Only

Rebecca Rickert

Andrew Bloxom, Eric Chase - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-369

Full decomposition planned for 1.x series releases.

HIDS

Collaboration

Service Now (SNOW)

1.0 - MVP

1.4 - Planned

No - Synthetic Tests Only

Tina Manley

Brandy Meade, Erin Wolfe - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-370

Full decomposition planned for 1.x series releases.

HIDS

CI/CD

Nexus

1.0 - MVP

1.5 - Planned

No - Synthetic Tests Only

Rebecca Rickert

Andrew Bloxom, Eric Chase - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-371

Full decomposition planned for 1.x series releases.

HIDS

Monitoring

Splunk

1.0 - MVP

1.4 - Planned

No - Synthetic Tests Only

Rebecca Rickert

Andrew Bloxom, Eric Chase - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-372

Full decomposition planned for 1.x series releases.

HIDS

CI/CD

Jenkins

1.0 - MVP

1.5 - Planned

No - Synthetic Tests Only

Rebecca Rickert

Andrew Bloxom, Eric Chase - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-373

Full decomposition planned for 1.x series releases.

HIDS

Security

CLAMAV

1.1 - Planned

Melissa Welch

Eric Chase - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-328

Full decomposition planned for 1.x series releases.

HIDS

Remote Access

Zscaler

1.1 - Planned

Hershel Jones

Eric Chase - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-320

Full decomposition planned for 1.x series releases.

HIDS

CI/CD

Git

1.5 - Planned

Rebecca Rickert

Andrew Bloxom, Eric Chase - CMS

Pending Planning

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-321

Full decomposition planned for 1.x series releases.

HIDS

Security

Nessus

1.5 - Planned

TBD

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-322

Full decomposition planned for 1.x series releases.

HIDS

Monitoring

New Relic

1.3 - Planned

Jon Warren

Andrew Bloxom, Eric Chase -CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-323

Full decomposition planned for 1.x series releases.

HIDS

Network

DNS

1.3 - Planned

Hershel Jones

Eric Chase - CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-324

Full decomposition planned for 1.x series releases.

HIDS

Network

VPC

2.x - Planned

Sherri Carmichael

Andrew Bloxom, Eric Chase - CMS

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-336

Full decomposition planned for 2.x series releases.

HIDS

Network

Routing

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-337

Full decomposition planned for 2.x series releases.

HIDS

Network

Biscom

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-325

Full decomposition planned for 2.x series releases.

HIDS

Network

Firewalls

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-338

Full decomposition planned for 2.x series releases.

HIDS

Authentication and Authorization

HIDS-HARP Automation

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-339

Full decomposition planned for 2.x series releases.

HIDS

Authentication and Authorization

AD

1.3 - Planned

Hershel Jones

Eric Chase - CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-326

Full decomposition planned for 1.x series releases.

HIDS

Email

Office 365 / Exchange

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-327

Full decomposition planned for 2.x series releases.

HIDS

Network

Syslog

1.1

Melissa Welch

Eric Chase - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-329

Full decomposition planned for 1.x series releases.

HIDS

Email

Barracuda

1.2 - Planned

Hershel Jones

Eric Chase - CMS

Pending Confirmation

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-340

Full decomposition planned for 2.x series releases.

ESS

Email

Mailman

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-341

Full decomposition planned for 2.x series releases.

HIDS

Security

Fireye NX

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-342

Full decomposition planned for 2.x series releases.

HIDS

Security

Fireye ETP

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-343

Full decomposition planned for 2.x series releases.

HIDS

Security

Cyberark

2.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-344

Full decomposition planned for 2.x series releases.

HCQAR

Data and Analytics

SAS Viya

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-345

Full decomposition planned for 3.x series releases.

HCQAR

Data and Analytics

Zeppelin

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-346

Full decomposition planned for 3.x series releases.

HCQAR

Data and Analytics

Hive

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-347

Full decomposition planned for 3.x series releases.

HEIST

Testing

TestRail

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-348

Full decomposition planned for 3.x series releases.

HIDS

Security

Burp Suite Pro

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-349

Full decomposition planned for 3.x series releases.

HIDS

Security

Cisco Firepower

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-350

Full decomposition planned for 3.x series releases.

HIDS

Security

Tenable.sc

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-352

Full decomposition planned for 3.x series releases.

HIDS

Security

McAfee Web Gateway

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-353

Full decomposition planned for 3.x series releases.

HIDS

Security

Trend Micro DS

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-354

Full decomposition planned for 3.x series releases.

HIDS

Security

Nexus Firewall Auditor

3.x - Planned

N/A

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-355

Full decomposition planned for 3.x series releases.

HIDS

Security

CA Certificates

1.3 - Planned

Hershel Jones

Eric Chase - CMS

Yes

Jira

server	HCQIS JIRA
serverId	c543d074-aa28-383d-8cf2-fd093bedacf8
key	HSDDS-498

Full Decomposition planned 1.x series.

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title	FAQs

FAQs

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title	General

Expand

title	What is Grafana?

Grafana is a multi-platform open source analytics and interactive visualization web application. It provides charts, graphs, and alerts for the web when connected to supported data sources. Please visit https://grafana.com/ for more information.

Expand

title	Don't see expected dashboard(s)?

Please contact us at #help-qnod-dashboard

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title	Access

Expand

title	How do I register for a HARP account?

For instructions on the HARP registration process, refer to the HARP page.

Expand

title	How do I request access to QualityNet Operations Dashboard?

Users must register for a HARP ID. Once the HARP account has been created, log into HARP and request the QualityNet Operations Dashboard role (See "Requesting a User Role" process above).

Expand

title	How do I log into QualityNet Operations Dashboard?

Login at https://idm.cms.gov/ using your HARP credentials. Select QualityNet Operations Dashboard after logging in.

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title	Plugins

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title	What are Plugins?

Grafana plugins are either Panel (visualizations), Data source (communicate with external sources of data), or App (application monitoring). You can also choose to build your own plugin. For more information please visit: https://grafana.com/docs/grafana/latest/plugins/

Expand

title	What Grafana plugins are currently installed?

Alert List
Azure Monitor
Bar gauge
Blendstat
CloudWatch
D3 Gauge
Dashboard list
Diagram
Discrete
Dynamic text
Elasticsearch
FlowCharting
Gauge
Google Cloud Monitoring
Graph
Graphite
Heatmap
InfluxDB
Jaeger
Logs
Loki
Microsoft SQL Server
MySQL
New Relic
News
Node Graph
OpenTSDB
Pie chart v2
Polystat
PostgreSQL
Prometheus
Singlestat
Stat
Status Panel
Table
Table (old)
Tempo
TestData DB
Text
Time series
Zipkin
ePict Panel

Expand

title	Where can I find a list of available Grafana plugins?

For a list of available plugins, please visit https://grafana.com/grafana/plugins/

Expand

title	How do I request a new plugin?

Please contact us at #help-qnod-dashboard

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title	Release Notes

Tabs Container

direction	vertical

Tabs Page

title	July 21, 2021

QualityNet Operations Dashboard v1.2

Placeholder

Tabs Page

title	July 14, 2021

QualityNet Operations Dashboard v1.1.1

Placeholder

Tabs Page

title	June 29July 7, 2021

QualityNet Operations Dashboard v1.1

Placeholder

What is New:

The following systems have their own drilldown dashboard:

Confluence
JIRA
Service Now
FileCloud
Ansible
Nexus
Jenkins
Splunk
ClamAV
Syslog

What is included in this release:

Upgraded to Grafana v8.0.3
508 Accessibility
- Added 'alt' attributes to images
- Removed heading <h1,2,3,4> attributes
- Fixed some contrast issues
Removed 3 semi-hidden panels, reduced code by 180 lines

Tabs Page

title	June 28, 2021

QualityNet Operations Dashboard v1.0

The following Applications are currently being monitored for availability (up/down):

Confluence
JIRA
Service Now
FileCloud
Ansible
Nexus
Jenkins
Splunk

What is included in this release:

Removed the ability for users to log into the dashboard with local accounts, users are forced to have a HARP account
Okta/HARP integration for authentication
4 hour authentication timeout after no activity
Automated vulnerability scanning utilizing Netsparker and Nessus
Implemented Sonar Scanner to validate code in GitHub for vulnerabilities and bugs
Fixed Overlay UI issues
Fixed Panel Lengths so they all match and are even
Updated the queries to fix the service status results in Grafana
Grafana synthetic testing to validate dashboard availability
Container and Host based alerts to Slack ie CPU Utilization %, Memory Usage %, Disk Space, Host not responding, and Database storage utilization alerts

Known Issues:

Internet Explorer 11 not currently supported. For more information https://grafana.com/docs/grafana/latest/installation/requirements/#supported-web-browsers
Application logs are not ingesting into Splunk
ADO-HIDS-Ventech Solutions is the only available organization in HARP

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title	System Status

Excerpt

Status

colour	Green
title	Operational

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title	Need Help?

For any questions please contact the Service Center by phone, email, or via Slack.
Phone: 1-866-288-8914 (TRS: 711)
Email: ServiceCenterSOS@cms.hhs.gov
Slack: #help-service-center-sos, #help-qnod-dashboard

Visit the Post-Consumer Onboarding page

...

Versions Compared

Old Version 18

New Version 19

Key

Getting Started

FAQs

QualityNet Operations Dashboard v1.2

QualityNet Operations Dashboard v1.1.1

QualityNet Operations Dashboard v1.1

QualityNet Operations Dashboard v1.0