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idQNet Mailer


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titleGetting Started

QualityNet Mailer provides organizations with customizable discussion, notification, and distribution lists with easy-to-manage administration features to save you time and effort.


This CMS-sponsored solution was created for Application Development Organizations (ADOs) and contractors to communicate with large groups of program participants, stakeholders, and end-users.


QualityNet Mailer offers two types of lists:

  • Notification List: A simple, one-way communication. This distribution list allows an administrator to send news, meeting invites, surveys, and other information to large groups of subscribers. 
  • Discussion List: Open, ongoing email conversations for organizations and groups. With this list, an administrator can review and release discussion comments or automate the process. 


Lists can be set to either a public or private setting and are created by request. Public lists are offered for open subscriptions, while Private lists may be established to reach a more select group of participants and requires List Administrator approval to join.


All lists are available by subscription on the Sign Up for Email Updates page of QualityNet.





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titleResources


Section


User Resources

Memos


Demos


Memos



Definitions



  • CMS approver - must be CMS COR, security official, product owner
  • List Administrator - authenticated user (requires HARP account), with privileges to:
    • add/remove list members
    • approve new list members (private lists)
    • create, send email messages to list members (Notification lists)
  • HARP ID - established during registration for HCQIS Access Roles and Profile (HARP) account, available at: https://harp.cms.gov/register/profile-info
  • List name - typically refers to program/topic; subject to editing (approximately 110-character limit)
  • List description - for use on list sign-up page to assist potential subscribers in selection process  
  • Notification list - available via subscription; for distribution of CMS-approved messages to list members
  • Discussion list - available via subscription; any list member may create message, which is distributed to all list members
  • Public list - open to anyone, via subscription (available from QualityNet.cms.gov) or addition by List Administrator
  • Private list - open to defined (restricted) group; membership request approved by List Administrator 










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titleOperational




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titleNeed Help ?

For questions, please reach out to the QualityNet Support Services at:

Phone: (866) 288-8914 (TRS:711)

Slack: #help-service-center-sos

Email: ServiceCenterSOS@cms.hhs.gov

Hours of Operation: 24/7




















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