LACE Program Increment 5 Accomplishments

Objectives:

• Courses:
  • LACE Explained: DevOps
• Program engagement
  
  • iQies - Data Analysis from discovery
  • QPP sync with RTE
  • QPP interviews conducted
• Dashboards
  
  • Scale the pilot program dashboard to include the IQies Program 
• CoE 101
• Survey schedule for Comms created
• Work Item Management establish learning objectives for onboarding ADO's

Value Delivered:

• We have created a schedule to prepare for releasing communication to the Community for the LACE Survey
• iQies - Data Analysis for the discovery phase is successfully completed, which will lead to a synthesis phase.
• Study Hall -  Participants who attended the last Leading SAFe class came to the study hall with a bunch of questions regarding the exam. Their question was answered, and it will help them be ready for the exam for the certification
• The LACE team interviewed potential candidates for the QPP RTE role and had a session with the outgoing RTE for knowledge sharing 
• We develop a detailed schedule of the LACE upcoming Business Agility Workshop outlining all the steps from pre workshop preparing to initial iteration planning
• Created an iQies program dashboard pulling data from Jira into all reports
• Continued CoE101 course development with HCD team, targeting completion in early August.
  
• LACE updated confluence CCSQ ADO Onboarding Guide with Feature Work Item, Feature Owner, and Scalability Definition of Done Work Structure
• LACE facilitated Explained DevOps course on 12 Jul 2022 

Objectives:

• Courses:
  • WSJF Clinic
• Dashboards
  
  • R&D for a mechanism to control PI boundary switching for the selected Program
• CoE 101
• Program Support :
  • QPP
  • IQIES
• ADO on boarding-Simplicity
• CoE Joint Confluence
• Announcement for Pain point Survey

Value Delivered:

• Pain point survey announcement has been distributed throughout Slack,E-mail, Qnet communications and LACE Confluence page
• iQIES program support: After the analysis, the collected data have been synthesized into groups, then the groups have been merged into themes, and a problem statement is written for each theme. 
• The LACE team interviewed potential candidates for the QPP RTE role and attended all of QPP program level meetings 
• We created a communication plan for the LACE Business Agility workshop outlining the channel of communication, type of communication and time frames
• LACE collaborated with HCD on CoE Confluence space and continues to work building page with content CCSQ Centers of Excellence
• LACE collaborated with HCD on visioning for Commercial CoE, tools, and potential scripts 
• ADO Onboarding with DQAS RTe and coordinating a meeting to discuss Workflow Management items for DataMod. 
• LACE Presented stakeholders with highlight PI-4 System Demo and collected feedback loop cycle

Backlog:

8 pts

LACE 3212  LACE-3212 - Getting issue details... STATUS

2 pts

LACE 3492 LACE-3492 - Getting issue details... STATUS

3 pts

LACE-3235 3pts LACE-3235 - Getting issue details... STATUS

Objectives:

• Create a dashboard control that allows users to switch between all programs whose data is loaded into the dashboard
• QPP support
• IQIES Support
• Confluence coordination and Media (Commercial, confluence space)

Value Delivered:

• LACE supported QPP with Deep Dives and backlog prioritization and continues to support RTE candidates and interviews
• LACE worked with HCD in the coordination of Commercial Video. Areas of Draft Scrip will focus on Consulting and Support, Educational Outreach, Guidance, and Best Practices
• DataMod assistance as we continue to focus on ADO Onboarding and work item management LACE recommendation. Met with RTe and discussed Work Structure
• LACE provided Iteration Review and received feedback from Ola on Program Dashboards 
• HCD Coaching Support Coordination on engagement and problem to be solved including timelines and projections.  
• Dashboard users can now switch between programs to see a specific program's performance on a per-PI basis, on 
  a single CCSQ Enterprise Program Dashboard, eliminating the need to create individual dashboards for each programs
• LACE worked closely with HCD on developing COE Joint Training content (part 3) 
• iQIES program support: Themes and problem statements for the discovery phase have been reviewed and completed.

Objectives:

• Dashboards: updating clarity and ensuring data accuracy on program pilot dashboards
• QPP support
• HCD coaching engagement
• Script for CoE joint training commercial
• CoE training development
• LACE Explained
• Clinic
• CoE joint training Survey 

Value Delivered:

• LACE contributed survey questions to join with HCD for the upcoming CoE joint training
• Validated data accuracy for the Current Program Backlog Health reports on the new CCSQ Program Dashboard and made UI improvements

Objectives:

• LACE Explained
• Clinic
• IQies
• Survey Questionnaire
• Dashboards
• QPP Support

Value Delivered:

• iQIES: The first draft of the recommendation document for the discovery phase is completed and ready for internal peer-review before it goes public.
• The LACE developed a survey questionnaire for the LACE Business Agility workshop. This survey will help the LACE know more about the team requesting the LACE Business Agility workshop
• Support for different enabler type labels was added to the CCSQ Program Dashboard & stringent data validation on dashboard reports is complete
• LACE worked together with HCD on Joint Commercial Script content. Logos, and visual representation, and potential Innovative remote tools animation graphics
• LACE  worked on creating a list of CoE prioritized work- value ranked in order of most value to ISG in prep for a presentation next week.
• The LACE attended QPP Art sync and deep dive sessions in preparation for QPP PI 19 planning. We plan to meet with QPP leadership next week to prepare for PI planning 
• LACE worked with the Line of Business Manager for HQR training logistics and expectations for customized training Tentative training dates 07 Oct 2022 
• Coaching engagement expectations with HCD about timelines, focus areas, and goals for the Center of Excellence. LACE has been added to cadences to support and observe as engagement gets started. 
• LACE Facilitated User Story Clinic 11 Aug 2022 
• LACE Explained Kanban course facilitated by coach on 09 Aug 2022 

Objectives:

• Customize training for HQR
• Presentation for Program dashboards for PMR meeting
• QPP PI Planning preparation
• RTE interview
• CoE Training 
• LACE Explained: OKR
• IQies coaching recommendation
• Business Agility workshop about business process template
• Research for upcoming CoP
• Increase reliability of dashboard data

Value Delivered:

• LACE worked on a customized training slide deck for HQR based on the intake requests. The topics cover Estimation techniques, program backlog prioritization, roadmaps, and PI planning. 
• Provided an overview of CCSQ Enterprise Dashboards ISG Leadership, showing the current stage of evolution, and the future vision of Dashboards and received positive feedback from stakeholders at PMR Meeting. Dashboard - ISG Leadership Presentation.pptx
• The team worked on continuing efforts with QPP and RTE Role by assisting with several interviews for a Release Train Engineer for Program needs. 
• LACE started to make progress on Research for upcoming CoP on "Psychological Safety" 
• Increased the data reliability of the dashboards and provided the community with validation queries and results in Confluence, allowing theme to verify the accuracy of the dashboards
• Worked with RTE for Data and Analytics team on "work item management" LACE recommendations and currently working on data source changes moving from program changes  "HDM" to "DA" in Jira. 
• The LACE created a Mural Board for the Business Agility Workshop to capture an activity to define a business process for a team attending the workshop.
• IQies: The draft document for the coaching recommendation has been updated based on the feedback received from the CoE members
• The Checklist for the Retrospective is completed
• Added a course catalog page for and delivered first round of the Joint Centers of Excellence HCD+Lean+Agile Training

Added:

LACE-3535 LACE-3535 - Getting issue details... STATUS  1pt 

Backlog:

LACE-3527 LACE-3527 - Getting issue details... STATUS 8 pt

Objectives:

• QPP support
• IQies coaching recommendation document
• HCD workflow analysis
• Joint CoE commercial 
• Observations during PI event
• Project Jira board - (Edit)

Value Delivered:

• LACE attended QPP PI Planning Event on 23 Aug 2022 24 Aug 2022 and supported Program and Leaders. 
• The team began to Analyze the HCD's workflow via their work management system (Jira). The analysis is documented HERE
• Worked with communications team on CoE commercial development and production this week. https://hcqis.slack.com/files/U01NTGXJ25P/F040HH21E4Q/lace_hcd_d1.mp4
• LACE supported QMVIG/DQM with a request on a potential Custom Jira Template with Bridget and Reid for Program. Potential customized LACE training and coaching needs has been identified post-Jira Training for QMVIG
• Collaborated with RTE Alice from Data & Analytics on source data import and labels for HMD and now DA project boards for Datamod https://qnetjira.cms.gov/secure/RapidBoard.jspa?rapidView=2387&view=planning.nodetail&selectedIssue=DA-11456&issueLimit=100
• New request for EasyBI assistance submitted to LACE backlog LACE-3548 - Getting issue details... STATUS
• LACE prepped for next week's SAFe Certified POPM course and logistics (Communications, mural space for activities/exercises, licenses needed for certification, and content for delivery of training course)
• IQIES coaching recommendations have been reviewed with the LACE team and HCD team, feedback has been incorporated. A brief presentation is provided to CMS HCD Lead for iQIES, then the completed document has been shared with her. The next steps to present, and discuss in further detail the content of the entire document with CMS HCD Lead and other invited stakeholders from iQIES.
  

Backlog:

LACE-3527 LACE-3527 - Getting issue details... STATUS 8 pt

LACE-3545 LACE-3545 - Getting issue details... STATUS 2 pt

Objectives:

• SAFe POPM
• HCD refinement and DSU observation
• Dashboards
• HCD Features & story analysis
• Request for assistance
• Business agility retrospective board
• CoE review for video & confluence

Value Delivered:

• LACE Reached out to intake request about accomplishment tools for CMS program with Kendra Jackson. 
• LACE Facilitated SAFe POPM course on 30 Aug 2022 31 Aug 2022 
• LACE collaborated with HCD on finalizing the CoE commercial and Demo to stakeholders for feedback
• Feature Refinement session with Brandy Barnette in preparation as we are closing Features on this PI and preparing for the next PI
• The team discussed some potential courses in preparation for next quarter Delivery to CCSQ Community
• Validated the Work Delivered by Category per PI report on the Program Dashboards.
• The LACE created a retrospective board for the Business Agility workshop that will be used during the workshop session to retrospect on the planning. This retrospective board and activities will serve as a model for the team attending to improve and adopt on different retrospective techniques 
• HCD engagement support:
  
  • The analysis of the features and stories are completed and documented HERE
  • Observation and documentation of 2 Scrum ceremonies: Refinement & Daily Stand-Up

Objectives:

• HCD Retrospective observation
• HQR 
• Lace Explained & Dashboard metrics
• Dashboard validation

Value Delivered:

• Study hall session for SAFe POPM to assist attendees with the completion of the certification test
• Delivered CCSQ Dashboard Explained course and Dashboard metrics clinic giving the community insight into the dashboards
• Worked with Atlassian to update project configurations which resolved an issue with a report on the CCSQ Program Dashboard
• LACE worked with HQR Lead on the Invite calendar from PM3 HQR for 10/6 and Mark Canfield, Deputy Director for DHQAS has advised people to register for LACE customized training. Reached out to Tori Seith to review the slide deck for training and waiting for feedback from CMS. Potentially follow-up next week.
• Feature Refinement session with Brandy as we have begun prioritizing candidate features for PI planning on 28 Sep 2022 29 Sep 2022 for the in-person PI Planning at QCF.
• QPP interviews this iteration as LACE continues to support ongoing efforts in identifying RTE for the program. 
• HCD Retrospective observation: the observations are successfully completed and documented HERE 

Objectives:

• defect fixes for enterprise team dashboards
• OKR Clinic
• Follow-up with HQR for training 
• ISG team and dashboard demos
• feature refinement session with Brandy
• IQies:
  • IQies coaching documentation includes CMS leadership feedback
  • Present findings to CMS leadership 
• Modify and validate Cycle Time report for CCSQ Program Dashboard

Value Delivered:

• Completed Data Validation, made UI improvements, and completed issue fixes on Program Dashboard
• OKR Clinic and Study Hall for SAFe Product Owner/Product Manager course
• iQIES findings are summarized on a PPT and presented to a small group of CMS iQIES Leadership
• LACE worked on CMS Training for the CCSQ Community 
• Team worked on preparation for ISG Team and Program Dashboard Overview and Demo  
• PI Planning meeting preparation on logistics and action items from LACE/HCD for a successful in-person PI planning Event
• QPP support as LACE continues to engage in the interview process and what is needed for the Program 
• Issue collector request for D&A program 
• HQR Training feedback incorporated into the customized training deck 

Added: 

LACE-3192 - Getting issue details... STATUS LACE-3192 - 5 pts

LACE-3196 - Getting issue details... STATUS LACE-3196 - 3 pts

LACE-3575 - Getting issue details... STATUS LACE-3575 - 2 pts

LACE-3576 - Getting issue details... STATUS LACE-3576 - 3 pts

LACE-3577 - Getting issue details... STATUS LACE-3577 -1 pt

LACE-3579 - Getting issue details... STATUS LACE-3579 – 1 pt

Backlog:

https://qnetjira.cms.gov/browse/LACE-3557 5 pts

https://qnetjira.cms.gov/browse/LACE-3553 3 pts

Objectives:

• PI Planning Readiness
• I&P 

Value Delivered:

• PI Planning Readiness
• PI-5 system Demo to stakeholders 
• QPP RTe role interviews
• Mural Space logistics in prep to PI planning 28 Sep 2022 29 Sep 2022 
• User Story Clinic 22 Sep 2022  7 participants
• LACE Explained Business Agility 20 Sep 2022 with 15 participants

Added:

LACE-3437 - Getting issue details... STATUS   LACE-3437 - 3 pts