Blog from June, 2024

ESS Program User Feedback

The CMS Enterprise Shared Services (ESS) Program, which supports the CCSQ community and QualityNet IT Services, is looking for user feedback about our tools and shared services.


These tools and shared services include HARP, Slack, Jira, Github, and Zscaler. 

Your responses will help us identify areas of improvement.

Join us, to learn about the design capability at CMS. We'll explore the challenges impacting design, the opportunities it presents, and future pathways for the many Application Development Organizations (ADOs) that deliver consumer-facing products and services for CMS.

Our panelists include:

  • Jeremiah Adkins – Principal Design Lead & Senior UX Manager, iQIES
  • Sharon Chong – UX Designer, ESS
  • Arthur Green – HCD/UX Lead, CCSQ Service Now
  • Shannon Hu - UX Designer, ESS
  • Lesley Humphreys – Director of HCD, Bellese Technologies
  • Melissa Liupaeter  - Visual Design Lead, DWE, CMS

When: Thursday, June 27 at 1:00 pm ET

Join ZoomGov Meeting

Meeting ID: 161 674 4500

Passcode: 925491


Register now for upcoming training offerings from the Lean-Agile (LACE) and the Human-Centered Design (HCD CoE) Centers of Excellence.

Learn more about the Centers of Excellence: CCSQ Centers of Excellence  

Human-Centered Design Center of Excellence and Lean-Agile Center of Excellence