Blog from August, 2023

ISG will host the 5th Annual CCSQ World Usability Day on Wednesday, November 8, 2023. We're looking for speakers, contributors for panel discussions, and facilitators who would like to help us explore this year’s theme, Collaboration and Cooperation. We also have volunteer opportunities for those who would like to support the event without presenting a topic.

Please complete the Call for Speakers form by Friday, September 1.

Learn more about how to get involved: https://forms.office.com/r/NDaRYGfbZk

There’s a new resource to support your QNOD needs. Need to submit a change request or enhancement for your service? The QNOD Request Service Desk is here for you. Fill out the form with the details regarding your request, click "Create", and you’re done! You can even track your request through the QualityNet Help Center request tracking feature. Always know where your request is in the process without making a call, drafting an email, or sending a Slack message. Accessible, convenient, and available to you now, the QNOD Request Service Desk is your key to an easy change/enhancement request process. Check it out!

info QNOD Request Service Desk

Want to learn how to use it? Visit the QNOD Request Service Desk tab on the QNOD Confluence page. For more information about QNOD, visit our QNOD Confluence page. If you have questions about the Service Desk or need help with any other QNOD issue, contact us on our slack channel #help-qnod-dashboard.

The QNOD Service Desk does not replace ServiceNow as the submission portal for Incident Reporting. If you have an Incident to report, please submit it via ServiceNow.

During this CCSQ Community of Practice event, the LACE will explore the boundless possibilities of embracing agility to enhance our organizations' resilience and success. Together, we unlock the potential of adaptive strategies, foster a culture of continuous improvement, and build strong connections to thrive in an ever-changing business landscape.

Attendees will:

• Discover what Business Agility is,
• Learn about the state of Business Agility in CCSQ,
• Gain insight from SAFe and
• Hear from speakers’ firsthand experiences.

When: Wednesday, September 6th; 1:00 pm – 3:00 pm EST

Learn more and register here: https://www.zoomgov.com/meeting/register/vJItcO2vqz0sHKgFKKCBMOY6Sr-RGHuW4nc