Unable to calculate star ratings for facilities

• Star Rating contractor does not have access to data
• Incomplete/Inaccurate data in EQRS due to “relaxed” validation rules

8/31/2021

40%

Unable to measure quality for payment adjustment

• Data submitters are not able to view and confirm submitted information.
• Incomplete/Inaccurate data in EQRS due to “relaxed” validation rules

40%

Coverage Termination

• Inability to update Patient Records

• Duplicate Patient Records

• Inability to generate Patient Reports

• Inability to edit or delete submitted Patient enrollment forms

• CMS Annual Facility Survey can not be generated or contains erroneous data.

6/1/2021

6/21/2021

45%

Unable to accurately report to Congress for formulation of ESRD Network budget

• Reports required for researching data discrepancies does not exist. Annual Facility Survey (used for budget formation) is being generated with faulty data.
• Slow system response time is preventing completion of the Annual Facility Survey
• Outdated Data. Update services intermittently stop but appear to be still running.

6/1/2021

6/21/2021

0%

CMS support contractors are unable to meet contract deliverables and perform a variety of CMS functions (i.e. calculate scores, derive data, generate ICH CAHPS survey, perform evaluations.)

• Data extracts used by research organizations and supporting agencies is not available.
• Self Service Model for data recipients to access data directly via CMS/OEDA (Office of Enterprise Data & Analytics) Chronic Conditions Warehouse (CCW).  The OEDA contractor performing this work is ResDAC (Research Data Assistance Center) does not currently contain EQRS data.  
• Renal Data System (RDS) extract is produced out of EQRS.  The data extraction contains quarterly non-clinical data (aka patient's journey).  Need to have a strategy to get this data into CCW.

0%

Overpayment of claims

• Inability to update Patient Records

• Duplicate Patient Records

100%