ISG Playbook
APIs
"Perfection is not attainable, but if we chase perfection we can catch excellence" - Vince Lombardi
In any scaled agile environment, unified work management processes and project setup is key for understanding strengths and weaknesses across the enterprise and forming actionable improvement plans. We develop and define these standards that support both the needs of the enterprise and the self-organization principle, allowing teams and programs the flexibility to optimize workflows and reduce waste.
The LACE provides software development partners with best practices and guidelines for Jira Project Configuration and Issue Management Practices, encouraging all digital product and service delivery teams to support CCSQ's goal to make decisions based on enterprise-wide data insights. These practices also provide programs and teams with advanced metrics that go beyond burn-down charts and the program predictability measure to provide insights into performance and behavioral trends, identifying improvement opportunities, and setting actionable key results.
CCSQ's digital product and service delivery standard provide new technology contractors both the understanding and the know-how to operate successfully in CCSQ's environment.
CCSQ Agility On-boarding Guide and Agile Playbook:
The LACE supports practice standards with the Agility Playbook an Onboarding Guide, defining best practices CCSQ, and providing the history of our adoption of Agile, Scrum, Lean, and Scaled Agile Framework (SAFe) practices. In addition, the playbook provides context on stages of enterprise transformation, it's characteristics, and where we are in agile transformation journey. In the playbook, you can find:
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Practice Standards:
The LACE develops and defines practice standards and and behaviors that support scaled agility and provide enterprise-wide data insights.
Project Configuration
The LACE defined Jira configuration (coming soon) supports software development process while providing the flexibility to support the self-organization principle.
Issue Management Practices:
We identify industry best practices and develop and maintain expectation for optimal workflows, and how Features and User Stories are managed.
Enterprise Alignment:
Enterprise Practices and Standards create alignment with CCSQ and ISG's mission and strategic OKRs: Create an ecosystem that allows data analysis across all CCSQ systems and becoming a world class development organization.
View the CCSQ Agility Playbook or the CCSQ ADO Onboarding Guide
LACE On-boarding Training:
Clarity on CCSQ's practice standards for incoming digital product and service delivery organizations supports enterprise goals and provides the operational frameworks that are used across CCSQ community. The LACE On-boarding Training takes a deeper look at the topics in the CCSQ Agile Playbook and the CCSQ Contractor Onboarding Guide, helping organizations new to the CCSQ community be successful from the start.
Read more about the other ways the LACE can support you and your journey in CCSQ and Lean Agile Excellence.