LACE Workshops

Business Agility Transition Workshop

The Business Agility workshop support's a business team's transition to using the successful practices that have evolved over 22 years of Agile in software product and service delivery.

Starting with a business process mapping exercise and ending with the planning of work for the teams first iterative planning period, this workshop is designed to both impart an understanding of the tools, processes and behaviors that have made agile product delivery successful, and kickstart your team's journey into new ways of working.

This 3 session workshop can be taken in a single day or broken up into 3 learning sessions over multiple days. The sessions are also offered A-La-Carte, based on your teams' progress in its transition.  Learn More...

Psychological Safety

Numerous studies show that the most high-performing and innovative organizations have high psychological safety, Defined as "the belief that you won't be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes", Psycholigical Safety begins with personal vulnerability, compassion, and empathy. In this work, a LACE team member will facilitate exercises to create empathy, demonstrate techniques for blameless problem solving and creating the environment for innovation, challenge, leveraging role tension, and more

Developers vs. Product Owners: Defining a Common Language of Requirements

This workshop is a facilitated series of activity to surface the challenges of creating high-quality, usable requirements that are easily estimable, deliverable, and result in high-quality software. Learners will come away with an increased understanding of requirements authoring, powerful questions to surface hidden requirements, and how the conversation between the two roles is critical for performance and quality.

Program Backlog Refinement

Getting the most value from Program Backlog Refinement can be challenging. Who should be there? How should you review the work? What are the expected outcomes. Come to this workshop with members of your team to get answers to these questions, and come away with techniques to maximize the expected outcomes and reduce the communications overhead needed to align around feature vision, intent, and expected outcomes

Program Backlog Priority and Sequence

How do we know which feature delivers the most value? When both events and value inform the order in which work is done, how can we balance those concerns? Come to this structured workshop to work through a series of activities to arrive at a backlog that delivers maximum customer value, accounts for future needs, and respects hard deadlines.

Value Stream Mapping

A value stream is all the people, systems, and processes required to fulfil a customer's need, from the time of the request until the completion of the request. While the teams within the value stream know their part of the value stream well, the systems, automated, and human processes in a full value stream are complex and almost never completely understood at a global level.

Are you taking a holistic view of your processes for the first time? Working to decrease process overhead that impedes delivery? Schedule a Value Stream Mapping workshop to define your top-to-bottom process, eliminate wasteful steps, and create an actionable plan to reduce delays and increase speed of delivery

Feature Visioning and Authoring

Creating reliable and high quality requirements is difficult at any level, but features hold particular challenges. Bridging the gap between the strategic and tactical, it is critical that features contain context, intent, expected outcomes, and other key pieces of information. The challenge with features is the accurate passage of intent and expected outcomes during the handoff between product management and the team product owners, Come to this workshop to improve your understanding of what information a feature needs and how to present the feature vision to the product owners, enabling the delivery teams to support the customers in alignment with product strategy and staying focused on the users' needs.

Estimating Features and Stories

Gaining consensus on the risk, effort, and complexity of work can be challenging. Bring your requirements to this clinic and work with a member of the LACE to learn techniques and tools to create a thorough shared understanding of the work and an estimate that validates the alignment of Product Management and Product Delivery