Working Agreement (LACE)

We are committed to being there for our teammates ​

1. Core Working  Hours: 10am-3pm​
2. When asked for help, immediately acknowledge the request and schedule time to assist ​
3. We will work in our collaboration space when not in meetings or in need of “Focus Time”
4. We will have the courage to step out of our comfort zone to help with each others duties and responsibilities
5. We will share our knowledge and pair work within the team to encourage growth/support

We promise to show each other respect, at all times​

1. Assume Positive Intent when dealing with other team members​
2. Speak from feelings (“I feel/felt like”) to move toward agreement and understand perspectives to avoid accusatory language​
3. Wait for others to finish speaking before responding
4. We take time to recognize/celebrate accomplishments as a team.

We value the time of all team members​

1. Be on time to all meetings or provide notice and expected deliverables if you will be absent​
2. Be fully engaged in meetings (no work or cell phones, cameras on in all meetings)

We hold ourselves to the highest standard of work ​

1. We understand that our work quality reflects on every member of the team (LACE)​
2. All LACE members are familiar with trainings, playbook, and onboarding guide 
3. All work is peer reviewed by one other team member 
4. All coaching recommendations are in alignment with the playbook and the training
5. When there is no guidance in the playbook and training discuss with team before providing recommendations

We will be a model for vulnerability and transparency in our organization​

1. The board is updated during the daily stand-up​
2. Add outages to the team calendar​
3. Communicate outages in iteration planning​
4. Ask for help or peer reviews when needed
5. We won't fear judgment/negative response keep us from being transparent 
6. We welcome failure to encourage growth

We will prioritize continuous improvement above all other work​

1. Examine problems blamelessly​
2. Adapt Processes(mange Jira board, write user stories, etc.) for transparency and efficiency​
3. Honor retrospective commitments​
4. We will update team contracts bi-annually AND when a new team member joins (including support members)
5. Mistakes are an opportunity for improvement​
6. We will identify opportunities to improve this agreement during retrospectives, and make the changes then and there