ISG Playbook
APIs
Address assumptions. Encourage empathy. Ignite innovation.
WHO ARE WE?
The HCD CoE is a new organization that impacts the way the Center for Clinical Standards and Quality (CCSQ) delivers policy, products and services to its customers. Through the provision of education, support and resources, we will promote the continued implementation and usage of HCD best practices. Read more...
Vision
To empower CCSQ stakeholders to innovate by providing customer-first and design thinking strategies and solutions.
What is HCD?
HCD is not just about a user interface (it's about the experience, which can encompass many digital and non-digital touch points) ...
Services
We serve CCSQ by demonstrating how design thinking leads to better products and services for its customers.
Learn about HCD
Gain an understanding of the Human-Centered Design process through hands on training or browse the Microlearning videos section.
HCD Community of Practice (CoP)
For HCQIS LOB UX and Product Owners to share success stories, help one another, and learn from each other.
Upcoming Events
Introduction to HCD Training for CCSQ Staff (Sign up required.) - October 22, 2019 (All Day)
News & Announcements
What is World Usability Day? (HCD COE, 9/2019)
