ISG Playbook
APIs
The LACE supports incoming digital product and service delivery organizations to accelerate integration with the CCSQ community.
Our goal is to help you become productive and engaged in understanding how CCSQ operates. The Lean-Agile Center of Excellence (LACE) is here to ensure that your onboarding transition is both enjoyable and effective. According to a study by Officevibe, 51% of state employees believe that their organization's onboarding process can be improved. LACE is dedicated to making progress on these improvements to ensure a smooth transition for you, your team, and your programs.
New contractors can leverage the ADO Onboarding guide, LACE Onboarding Training, and Guidelines for Lean & Agile Excellence in CCSQ to begin this integration, and access a variety to of LACE support services to get a deeper understanding of CCSQ's culture and community. LACE onboarding support services provide new technology contractors both the understanding and the know-how to operate successfully in the CCSQ's digital product and service delivery environment.
CCSQ Agility Onboarding Guide and Agile Playbook:
The LACE supports individuals, teams, and programs with a playbook on agility practices in CCSQ, providing the history the adoption of Agile, Scrum, Lean, and Scaled Agile Framework (SAFe) practices. These documents provide context on stages of enterprise transformation, and it's characteristics, and where we are in agile transformation journey. In addition, the playbook provides detailed information on practice standards. project configuration, work item hygiene practices, and more, helping new organizations align with CCSQ and ISG's strategic goals of developing enterprise metrics to identify global improvement opportunities.
View the CCSQ Agility Playbook or the CCSQ ADO Onboarding Guide
LACE Onboarding Training
The LACE supports incoming digital product and service delivery organizations with LACE On-boarding training. This training takes a deeper look at the topics in the CCSQ Agile Playbook and the CCSQ Contractor Onboarding Guide, helping organizations new to the CCSQ community understand agile operations, processes, and best practices. Diving deep into getting the most from the JIRA project configuration aligned with the Guidelines for Lean and Agile Excellence, leveraging the Team and Program Enterprise Dashboards, and the many LACE support offerings, the LACE onboarding support services provide new technology contractors both the understanding and the know-how to operate successfully in the CCSQ's digital product and service delivery environment. To request onboarding training, use the "request support" on this page.
Ongoing Support
We offer a wide range of ongoing support services, from training on request for any topic in our learning catalog, to pinpointed process troubleshooting or comprehensive program engagement.
Read more about the other ways the LACE can support you and your journey in CCSQ and Lean Agile Excellence
Interested in collaborating with the LACE to gain a better understanding of how CCSQ works?
Request via email or add an item to our backlog, and we will reach out to you today or tomorrow to better understand your request and needs.