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Practitioner Profile: Rob Fay
In this issue, we sit down with Rob Fay, team lead for the CCSQ Human-centered Design Center of Excellence.
Guiding User Research Efforts
These three questions can guide research for brand-new products and feature updates alike. Read on to implement them with your team.
Human-Centered Design and User Research—with Ariel Sim
VIDEO: How to prepare for user interviews, how to design effective questions, and how to conduct user research on a tight budget.