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CCSQ HCD Training

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Place customers at the center of all decision-making processes, ensuring their needs, preferences, and experiences guide the design and delivery of products servicesExplore our comprehensive training catalog. From survey methodology to leadership in HCD, we cater to all proficiency levels.

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Community of Practice

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Collaboration and Co-creation: Foster collaboration and co-creation among stakeholders, including healthcare providers, policymakers, and technology experts, to collectively design solutions that address complex healthcare challengesJoin our vibrant Community of Practice events! Engage in expert talks, interactive workshops, and collaborative learning experiences.

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Group Based Training

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Data-Driven Decision-Making: Utilize data and evidence to drive decision-making processes, leveraging insights from feedback, analytics, research, and evaluation to inform the design and improvement of healthcare servicesTailored learning for teams. Our custom plans and group trainings foster mutual understanding and collaborative HCD application.

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Office Hours

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Embrace a culture of continuous improvement, where feedback loops, iterative prototyping, and ongoing evaluation are integrated into the design process to ensure that healthcare services evolve and adapt to meet changing needsParticipate in our office hours. Engage with HCD topics chosen by our community in an interactive format.

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Onboarding

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Ensure that human-centered design efforts align with existing regulatory requirements and policies governing healthcare, while also identifying opportunities for policy innovation and streamlining processes to improve the patient experienceSmoothly onboard with our HCD training! Dive into HCD CoE, value, and practical tools for seamless integration.

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Mentoring

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Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population. Elevate your skills with our HCD Mentoring program. Guided support for growth and mastery.

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Workshops

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Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population. Unlock customer-centric solutions with our suite of workshops and planning services. Tailored for your needs, from intake to facilitation.

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World Usability Day

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Consider the long-term sustainability and scalability of healthcare solutions, ensuring that they are cost-effective, efficient, and can be implemented at scale to reach a wider population. Join us annually for World Usability Day event! Elevate HCD awareness, showcase work, and engage in usability discussions.

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Versions Compared

Old Version 55

New Version 56

Key

CCSQ HCD Training

Community of Practice

Group Based Training

Office Hours

Onboarding

Mentoring

Workshops

World Usability Day