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On April 25, 2023, the Healthcare Quality Information System (HCQIS) Access Roles and Profile (HARP) will update its password policy to increase the minimum length from 12 characters to 15 characters and special characters will be optional instead of required. This will apply to new accounts or password changes made on or after April 25, 2023. For more information, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. The CCSQ Service Center is open Monday-Friday 8 a.m. to 8 p.m. Eastern Standard Time and can be reached via phone at: (866) 288-8912, via email at: qnetsupport-esrd@cms.hhs.gov, or by going to CCSQ Support Central.

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titleWelcome to the EQRS Communications Hub

Attention:  All pages within this space are public facing.  Users accessing the pages are not required to log into Confluence.  Therefore, please be aware of the type of information that is being shared on these pages.


                                                      CCSQ Support Central                                                                              How To Use CCSQ Support Central

                                                                                                                                        

System States


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titleEQRS

EQRS: System Status -

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titleOperational
 





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linkhttps://qnetconfluence.cms.gov/display/HS/HARP


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titleHARP

HCQIS Access Roles and Profile (HARP) System Status -

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HS:HARP
HS:HARP
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linkhttps://qnetconfluence.cms.gov/display/HS/Managed+File+Transfer


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Managed File Transfer (MFT): System Status -












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System Status Legend

For additional information on Service Interruptions, please visit the associated Service Page.


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Status
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titleOperational
 All services are working. No issues reported.


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Status
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titleIssues Reported
 Issues have been reported. There may be some service interruptions or general access issues.


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Status
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titlePlanned Outage
 Current or scheduled outage is underway.


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Status
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titleSystem Outage
 System is currently down.  Some or all services are interrupted.