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"Perfection is not attainable, but if we chase perfection we can catch excellence" - Vince Lombardi


In any scaled agile environment, unified work management processes and project setup is key for understanding strengths and weaknesses across the enterprise and forming actionable improvement plans. The LACE works hard to define these standards while still supporting the flexibility of the self-organization principle that allows teams and programs the freedom to optimize workflows and reduce waste.


The LACE provides software development partners with best practices and guidelines for Jira Project Configuration and Issue Management Practices, encouraging all teams involved in digital product and service delivery to support the CCSQ's goal to measure what matters. These practices also provide programs and teams with advanced metrics that go beyond burn-down charts and the program predictability measure to provide insights into performance and behavioral trends, identifying improvement opportunities, and setting actionable key results.


CCSQ's digital product and service delivery standard provide new technology contractors both the understanding and the know-how to operate successfully in the CCSQ's environment.

CCSQ Agility On-boarding Guide and Agile Playbook: 

The LACE supports practice standards with the  Agility Playbook  an Onboarding Guide, defining best practices CCSQ, and providing the history of our adoption of Agile, Scrum, Lean, and Scaled Agile Framework (SAFe) practices. In addition, the playbook provides context on stages of enterprise transformation, it's characteristics, and where we are in agile transformation journey. In the playbook, you can find:


Practice Standards:

The LACE develops and defines practice standards to clarify CCSQ's desired practices and behavior and and behaviors that support scaled agility and provide enterprise-wide data insights.

Project Configuration

The LACE defined Jira configuration (coming soon) supports software development process while providing the flexibility to support the self-organization principle.

Issue Management Practices

We identify industry best practices and develop and maintain expectation for optimal workflows, and how Features and User Stories are managed.

Enterprise Alignment

Enterprise Practices and Standards create alignment with CCSQ and ISG's strategic goals of developing enterprise metrics, becoming a world class development organization, and (need another relevant playbook OKR here).

CCSQ Agility On-boarding Guide and Agile Playbook: 

The LACE supports practice standards with the  Agility Playbook  an Onboarding Guide, defining best practices CCSQ, and providing the history of our adoption of Agile, Scrum, Lean, and Scaled Agile Framework (SAFe) practices. In addition, the playbook provides context on stages of enterprise transformation, it's characteristics, and where we are in agile transformation journey.


View the CCSQ Agility Playbook or the View the CCSQ Agility Playbook or the CCSQ ADO Onboarding Guide

LACE On-boarding Training:

Enterprise standards  begins with incoming digital product and service delivery organizations with having clarity on CCSQ's practice standards. The LACE On-boarding training takes a deeper look at the topics in the CCSQ Agile Playbook and the CCSQ Contractor Onboarding Guide, helping organizations new to the CCSQ community be successful from the start.

Real-time insight and feedback through Enterprise Dashboards:

The CCSQ Enterprise Dashboards are designed to provide Center Leadership with the tools to ask better questions and rapidly identify systemic root causes and define improvement opportunities across the enterprise. Through the use of Jira data, the LACE supports not only the enterprises needs, but also gives Delivery Teams, Scrum Masters, RTEs, and Federal Program leaders the tools to ask better questions and apply learning more effectively. The dashboards can be used to:

  • Provide product and service delivery teams with line-of-sight into delivery health with no data collection/analysis burden
  • Identify improvement opportunities within programs and teams across the enterprise
  • Pinpoint successful behaviors, practices, and techniques
  • Identify training topics beneficial to teams and programs

The CCSQ LACE welcomes your feedback and invites you to submit your ideas and feature requests.


Read more about the other ways the LACE can support you and your journey in CCSQ and Lean Agile Excellence




Interested in collaborating with the LACE?


Request via email or add an item to our backlog, and we will reach out to you today or tomorrow to better understand your request and needs.


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