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Most business organizations struggle with customer satisfaction, market predictability, and defining an operating model in this fast-changing world. Business Agility focuses on helping organizations understand their customer’s needs and build a better working environment by eliminating volatility, uncertainty, and ambiguity. For business teams and programs looking to transition from the traditional way of working to a more customer driven and a better way of working, the LACE's experts in Business Agility practice can partner with and support your program's business teams through a series of services

Business Agility Institute defines business agility as “a set of organizational capabilities, behaviors, and ways of working that affords your business the freedom, flexibility, and resilience to achieve its purpose. No matter what the future brings”

The LACE can support your business teams through customized training or collaborative support engagements, for any of the following services, by request:

Identify business process:

A member of the LACE will partner with your team to identify its business process by using a group activity to create consensus on your business process

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Set up Jira to support business process