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Human-Centered Design

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Table of Contents Sidebar - Fall Issue
Table of Contents Sidebar - Fall Issue




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Practitioner Profile: Rob Fay

In this issue, we sit down with Rob Fay, team lead for the CCSQ Human-centered Design Center of Excellence

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A video about stakeholder mapping and what the essential steps are for creating and managing a stakeholder map. This video quickly explains what to include in a stakeholder map and how to illustrate and analyze one.

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Guiding User Research Efforts

These three questions can guide research for brand-new products and feature updates alike. Read on to implement them with your team.

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3 ways President Biden’s executive order on the customer experience encourages interagency collaboration

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Human-Centered Design and User Research—with Ariel Sim

VIDEO: How to prepare for user interviews, how to design effective questions, and how to conduct user research on a tight budget.

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Improving your daily routine by injecting the problem-solving techniques of HCD

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True & False Quiz

Try your hand at deciding what is fact and what is fiction in this interactive quiz about the practice of human-centered design. 
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Designing ethically may sound daunting at first, but Lennart Overkamp sets forth a template for engaging stakeholders around new priorities, exploring objectives that span from individual to global impacts, and finally measure their effects.
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