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| General CoE News: "CCSQ HCD CoE News" Community of Practice Emails: "CCSQ HCD-CoP Notify" |
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| Image RemovedDue to a surge in the use of the CCSQ PRA Generic Clearance, a mechanism to expedite the Paperwork Reduction Act coverage for HCD research, our team has partnered with CMS to renew the clearance and expand its capacity for years to come. Button Hyperlink |
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Our mission is to inspire CCSQ employees and contractors to gain ongoing consumer understanding to innovatively create and improve consumer experiences (products, services, and policies). To achieve this, we will empower CMS stakeholders to innovate by providing consumer-first and design-thinking strategies and solutions. Span |
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Our vision is for CCSQ to be CMS' most consumer-focused Center; that all employees and contractor-partners will frequently engage with consumers to gain empathy for and to subsequently inform each product, service, program, and policy business decision. |