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Assessing Human-Centered Design Adoption in the Enterprise 

(S)hameful, (D)epressed, (H)opeless - Did someone just say SDH? 

Presenter: Cupid Chan




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Looped In: The Measuring Customer Satisfaction Initiative

An Ounce of Prevention: How Predictable Disasters Redefine Quality Healthcare

Presenter: Elizabeth Goodman and Kristine Nixon 



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Morning Plenary Session: Lessons from the Medical World: Osteopathic Medicine and Human-Centered Design

Presenters: Tyler Cyment, D.O. and Francisco Ward, D.O.

Understanding Qualitative & Quantitative Research



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Digital Public Health at the Scale of Government: Little Nudges Result in Big Usability Ripples for the Public

Moderator: Mathias Rechtzigel

Panelists: Aayat Ali and Melissa Eggleston 

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Practitioner Profile: Hyorim Park

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