Human-Centered Design

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Metrics - Count by Learner Type
Metrics - Count by Learner Type


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Metrics - Training Sessions by Year
Metrics - Training Sessions by Year



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Metrics - Count by Year
Metrics - Count by Year



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titleConfidence Rating (updated 11 Apr 2203 June 24)

On a scale of 0-10, how confident are you to explain this human-centered design (HCD) topic to a co-worker?

82%

80%



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titleValue Rating (updated 11 Apr 2203 June 24)

On a scale of 1-10, How applicable was the information to your work or Human-Centered Design practice?

86%

83%



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titleNet Promoter Score (updated 11 Apr 2203 June 24)

On a scale of 0-10, how likely is it that you would recommend this training to a friend or colleague?

56%

49%*


*Technically, any score above 0 can be considered a “good” score, since it means you have more promoters than detractors. According to global NPS standards, a score of above 50 is good, and above 70 is outstanding. However, both of these scores are rare.

Why Net Promoter Score (NPS) is important and how to use it (Salesforce)


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Metrics - Types by Year
Metrics - Types by Year