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New Support Central Feature – SMS Texts for Tracking an Existing Ticket is here! | ||
Affected Customers: CCSQ Support Central Customers Starting Monday, January 23, 2023, CCSQ Support Central customers will be able to use SMS messaging when requesting to track an existing ticket(s). This new feature provides the following benefits to CCSQ Support Central Customers:
To see the SMS messaging feature, click the image below to view the CCSQ Support Central Guided Tour. For more information, access the Master Article for CCSQ Support Central in CCSQ ServiceNow and review the following Knowledge Articles:
Note: To view Knowledge Articles you will need to sign into your CCSQ ServiceNow account. | ||
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System Status LegendFor additional information on Service Interruptions, please visit the associated Service Page.
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