Human-Centered Design

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The premise of Human-Centered Design is to seek to understand your customer. What does it look like to involve your customer throughout the process of creating products, services, and policies that impact them?

The HCD Center of Excellence provides training opportunities and resources to help you be more successful in your role supporting the mission of CMS.

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HCD Upcoming Events
HCD Upcoming Events

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Videos

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Watch short videos to learn about the methods used at each phase of the Human-Centered Design process as well as an introduction to design thinking.  

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HCD Testimonials
HCD Testimonials


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HCD Contact
HCD Contact


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