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CCSQ ServiceNow

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CCSQ ServiceNow is...Waiting on language from SNOW team


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CCSQ Support Central: Provides customers with multilevel support.  Through CCSQ Support Central customers can create new tickets that directly submit to the CCSQ Service Center and track the status of existing tickets. It also provides access to services and information for:

    • Hospital Quality Reporting (HQR)
    • Quality Payment Program (QPP)
    • Internet Quality Improvement and Evaluation System (iQIES)
    • End Stage Renal Disease Quality Reporting (EQRS)
    • Electronic Prescribing of Controlled Substances (EPCS).
    • QualityNet Support Center
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  • ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for internal customers to report Security Incidents, submit Service Requests for tools or services offered to the internal QualityNet community, report an Incident, provide Approvals, or access internal Knowledge Base articles. The portal enables internal customers to track the status of tickets and requires a login. https://cmsqualitysupport.servicenowservices.com/sp_ess



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  • QualityNet Slack: You can send questions/issues to our Slack channels #help-servicenow, #help-servicenow-training.




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CCSQ ServiceNow intake form

The CCSQ ServiceNow intake form provides a centralized entry point for Customers to submit enhancement requests to the CCSQ ServiceNow Agile Release Train (ART).  

Click here to fill out the intake form.




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