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On April 25, 2023, the Healthcare Quality Information System (HCQIS) Access Roles and Profile (HARP) will update its password policy to increase the minimum length from 12 characters to 15 characters and special characters will be optional instead of required. This will apply to new accounts or password changes made on or after April 25, 2023. For more information, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. The CCSQ Service Center is open Monday-Friday 8 a.m. to 8 p.m. Eastern Standard Time and can be reached via phone at: (866) 288-8912, via email at: qnetsupport-esrd@cms.hhs.gov, or by going to CCSQ Support Central.