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"Perfection is not attainable, but if we chase perfection we can catch excellence" - Vince Lombardi

In any scaled agile environment, unified work management processes and project setup is key for understanding strengths and weaknesses across the enterprise and forming actionable improvement plans. The LACE works hard to define these standards while still supporting the flexibility of the self-organization principle that allows teams and programs the freedom to optimize workflows and reduce waste.

The LACE provides software development partners with best practices and guidelines for Jira Project Configuration and Issue Management Practices, encouraging all teams involved in digital product and service delivery to support the CCSQ's goal to measure what matters. These practices also provide programs and teams with advanced metrics that go beyond burn-down charts and the program predictability measure to provide insights into performance and behavioral trends, identifying improvement opportunities, and setting actionable key results.

CCSQ Agility Onboarding Guide and Agile Playbook: 

The LACE supports individuals, teams, and programs with a playbook on agility practices in CCSQ, providing the history the adoption of Agile, Scrum, Lean, and Scaled Agile Framework (SAFe) practices. These documents provide context on stages of enterprise transformation, and it's characteristics, and where we are in agile transformation journey. In addition, the playbook provides detailed information on practice standards. project configuration, work item hygiene practices, and more, helping new organizations align with CCSQ and ISG's strategic goals of developing enterprise metrics to identify global improvement opportunities.

View the CCSQ Agility Playbook or the CCSQ ADO Onboarding Guide

LACE Onboarding Training 

The LACE supports incoming digital product and service delivery organizations with LACE On-boarding training. This training takes a deeper look at the topics in the CCSQ Agile Playbook and the CCSQ Contractor Onboarding Guide, helping organizations new to the CCSQ community understand agile operations, processes, and  best practices. Diving deep into getting the most from the JIRA project configuration aligned with the Guidelines for Lean and Agile Excellence, leveraging the Team and Program Enterprise Dashboards, and the many LACE support offerings, the LACE onboarding support services provide new technology contractors both the understanding and the know-how to operate successfully in the CCSQ's digital product and service delivery environment. To request onboarding training, use the "request support" on this page.

Real-time insight and feedback through Enterprise Dashboards

The CCSQ Enterprise Dashboards are designed to lead teams and programs to insights on practices, behaviors, and operations. Through the use of Jira data, the LACE strives to provide Delivery Teams, Scrum Masters, RTEs, Federal Program leaders, and Center Leadership with the tools to ask better questions and get to the heart of systemic issues rapidly

The dashboards can be used to:

• Provide product and service delivery teams with line-of-sight into delivery health with no data collection/analysis burden
• Identify improvement opportunities within programs and teams across the enterprise
• Pinpoint successful behaviors, practices, and techniques
• Identify training topics beneficial to teams and programs
  
  

The CCSQ LACE welcomes your feedback and invites you to submit your ideas and feature requests.

Read more about the other ways the LACE can support you and your journey in CCSQ and Lean Agile Excellence