Plain Talk: Do People Get What We're Saying? Communication is hard. Communicating health information to diverse audiences with low health literacy is particularly hard—and has high stakes. Plain language makes information easy to find, use, and understand for everyone—and makes healthcare systems more effective because patients understand what they need to do to manage their health. So, the question we must ask ourselves is, "Do people get what we're saying?"
Calculating ROI for Design Projects in 4 StepsAs UX professionals, we see inherent value in improving the experiences of products and services. But many people don’t see it that way. And sometimes, those people make decisions about your funding. Image Modified
|