ISG Playbook One SOG Game Plan Enterprise Services EQRS HQR iQIES QIES QIO SOG CCSQ QNet Library
APIs Communications Data & Analytics DevOps & Cloud Human-Centered Design IT Governance Lean-Agile Center of Excellence Portfolio Management QNet Chat QualityNet IT Services Resilience Risk Management Security ServiceNow Knowledge Base Contact Atlassian Support DAB DHAQS DPES DQSAS DQSGED DQSOS ISS SIS CCOM HEIST PM3Standard deviations of less than 10 percent can result from the data being one day stale, or in edge cases where an issue was moved in and out of a status multiple times. Greater deviations require investigation
| Standard Deviation | |
|---|---|
| Green | +/- 5% |
| Orange | +/- 5% to +/- 10% |
| Red | Above +/- 10% |
...