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<strong><font size="3">Wednesday, November 10, 2021<br />
Open House Format <br />
8:30 am – 4 pm ET </font></strong>

CMS' Center for Clinical Standards and Quality (CCSQ) Information Systems Group (ISG) will host a virtual event to explore this year's World Usability Day theme, Design of Our Online World: Trust, Ethics, and Integrity. 

We will welcome both new and returning guest speakers to help us explore the theme and learn about a variety of related topics through presentations and panel discussions. Session topics will include ethical data visualization in public health, democratizing user research, measuring trust as a UX practitioner, how empathy-driven design can help build trust, and more! 

The CCSQ event will feature an open-house format on Zoom so you can join the sessions that align with your interests and schedule. 




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What is World Usability Day?

World Usability Day unites individuals and communities across the globe to focus on our shared intent: usable products. The day is meant for celebration of our successes thus far in the creation of products and services that are easy to use, and to shine a light on the importance and impact of design and usability.   


HCD Center of Excellence 

CCSQ’s World Usability Day is planned by the HCD Center of Excellence (HCD CoE). The HCD CoE is an organization that impacts the way CCSQ delivers policy, products, and services to its customers. Through the provision of education, support, and resources, we promote the continued implementation and use of HCD best practices.  


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Guest Speakers

CCCSQ World Usability Day 2021 Speakers Include: 





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Cupid Chan 

Founder and CEO 

Pistevo Decision  


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Carol J. Smith 

Sr. Research Scientist 

Carnegie Mellon University 



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Mehlika Toy 

Epidemiologist and Instructor 

Stanford University 


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Hunter Whitney 

Principal HCD Strategist 

eSimplicity 









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Wednesday, November 10, 2021                  |

Open House Format: 8:30 am – 4 pm ET                     |

 Register