M E E T O U R S P E A K E R S
Aayat Ali
User Experience Designer
Digital Service at the Centers for Medicare and Medicaid Services
Aayat Ali is a User Experience Designer based in California at Digital Service at the Centers for Medicare and Medicaid Services (CMS).
Panel Discussion: Digital Public Health at the Scale of Government: Little Nudges Result in Big Usability Ripples for the Public
Rick Allen
Co-founder and CEO
Pistevo Decision
Cupid Chan is a seasoned professional who is well-established in the industry. He is a Senior Fellow and an Adjunct Professor at the University of Maryland College Park.
Presentation:
Sara Ansari
UX Researcher and Designer
Bellese Technologies
Kati Driscoll is a UX Researcher & Designer working to improve the collection, management, and analysis process for Quality Management and Review Systems (QMARS) users.
Case Study:
Brandy Barnette
Acting Director, Division of User Experience and Support Services (DUXSS)
Centers for Medicare and Medicaid Services
Roni has worked for CMS for over ten years and actively supports ISG in promoting the use of HCD throughout CCSQ and the agency.
Welcome
Amy Behrens
Senior Researcher
Ad Hoc, LLC
Fan Huang is a UX designer, researcher, and consultant with over 5 years of experience working with government agencies, start-ups, and non-profit organizations.
Panel Discussion:
Cupid Chan
Senior Researcher
Ad Hoc, LLC
Fan Huang is a UX designer, researcher, and consultant with over 5 years of experience working with government agencies, start-ups, and non-profit organizations.
Presentation: (S)hameful, (D)epressed, (H)opeless – Did someone just say SDH?
Shelagh Cully
Human-Centered Design Lead
Bellese Technologies
Lesley has over 15 years of experience in human-centered design, user research, and service design.
Case Study:
Tyler Cymet, D.O.
Senior Human-Centered Design Strategist
Tantus Technologies
As a design strategist for CCSQ's Information Systems Group (ISG) Human-Centered Design Center of Excellence, Chelsea works to advance a customer-centric culture across ISG.
Morning Plenary Session:
Melissa Eggleston
Director, Health Division
ManTech International
Edward has over 20 years’ experience as a software developer, enterprise architect, and technology executive – and currently drives special projects in ManTech International’s health division.
Panel Discussion:
Marty Gage
Director, Health Division
ManTech International
Edward has over 20 years’ experience as a software developer, enterprise architect, and technology executive – and currently drives special projects in ManTech International’s health division.
Keynote Presentation:
Elizabeth Goodman
Human-Centered Design Analyst
Ventech Solutions
Danita Patel is a Human-Centered Designer & Analyst for Ventech Solutions working under the HIDS contract.
Case Study:
Mana Hayashi
Sr. Research Scientist, Human-Machine Interaction
Carnegie Mellon University, Software Engineering Institute, AI Division
Carol Smith’s career spans 20+ years collaborating on complex problems, focusing on UX research and prototyping, across industries and platforms.
Case Study:
Crystal Morse
Sr. Content Strategist
Fearless
Julie Stromberg has been working within CMS for over a year as a member of the Content Support Center, supporting a variety of product releases and Medicaid.gov projects.
Afternoon Plenary Session:
Hyorim Park
Technical Advisor
Centers for Medicare and Medicaid Services
Morgan Taylor has been at CMS 6 years and is currently serving as the Technical Advisor of the Customer-Focused Research Group (CFRG) in the Office of Burden Reduction & Health Informatics.
Case Study:
Mathias Rechtzigel
Epidemiologist and Instructor
Stanford University, School of Medicine
Dr. Toy’s research focuses on developing decision models, assessment of potential impact, and cost effectiveness analysis on chronic hepatitis B infection management.
Panel Discussion:
Karlene Stecchi
Principal Human-Centered Design Strategist
eSimpilcity
Hunter Whitney advises enterprises, startups, government agencies, and NGOs to help them achieve their goals through a thoughtful approach to creating digital products and services
Presentation:
Francisco Ward, D.O.
Founder
Avanceé
Antoine RJ Wright is an experienced organizational strategy and process designer who has worked with various teams and business-forward organizations.
Morning Plenary Session:
Contact
If you want to learn more about the HCD CoE, please contact us today.
For the QualityNet Community:
Visit our HCD Confluence Site -or- our QualityNet Slack channels #hcd-share, #hcd-wud
For all other visitors, please feel free to email us at: HCD@cms.hhs.gov