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CCSQ D&A HOME | CAP Analytics Tools | Known Issues & Improvements | Archive

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CCSQ Data & Analytics Request Form (The link below is not active yet)

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What is the purpose of the request form?

Would you like to include new data in the CDR? Do you need new analytic tools? Do you need to integrate existing tools with CDR? How do I request an out-of-sync refresh? Is there new functionality you would like in SAS Viya? To address these questions and more, the New Functionality Request form was created for the CCSQ Data & Analytics team to better address and track requests for new items.

How do you use the request form?

Please click the Request button below (in blue) and complete the form with as much detail as possible to avoid delays. 

What happens after you submit the request form?

Your request will be placed in queue for response by the CCSQ Data & Analytics team. The team will contact you upon receipt with the status of your request.

Does this mean I don't need to submit ServiceNow tickets anymore?

This request form does not replace submission of ServiceNow tickets for support regarding problems experienced with the CDR or SAS Viya. Please continue to use ServiceNow to request support

 

Warning

You must be an authenticated Confluence user to open and submit the request form. 

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titleCCSQ D&A Portal is LIVE!
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CCSQ Data and Analytics training and resources are now available in the CCSQ D&A Portal.  Contents of this Confluence space will be archived in the upcoming weeks. 


CCSQ Data and Analytics Request Form

This page provides access to the CCSQ Data & Analytics Request Form, which serves to address and track requests from SAS Viya and Centralized Data Repository (CDR) users.


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More Information:

Expand
titleWhat is the purpose of the request form?

The CCSQ Data & Analytics Request Form serves to address and track requests from SAS Viya and CDR users. 


Expand
titleWhen should I use the request form?
  1. New or out of sync refresh data in the CDR.

  2. Integration of analytic tools within CDR.

  3. New functionality you would like in SAS Viya.

  4. Workbench integration with CDR request.

Note that the is not a comprehensive list. 



Expand
titleHow do I submit a request?

Click the CCSQ Data & Analytics Request Form button at the top of the page to open the form, complete the required fields, provide as much detail as possible to avoid delays, and click Submit.

Note: the fields with an asterisk are required.


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titleWhat information do I need to fill out the form?
  1. Summary, or short title of the request.

  2. Specify: 

    1. Describe the business requirements (who, what, why, where, when).

    2. Describe the problem you are trying to solve.

    3. Describe the business justification.

  3. Any files for reference.

  4. Need by date. 

  5. Submitter email.

  6. Name of submitter.


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titleWho should I contact if I have a question on how to complete the form?

Contact us at the #ccsq_data_analytics Slack channel with your question. If you do not have Slack access, direct your questions to servicecentersos@cms.hhs.gov (routing to ADO-QualityNet Analytics-Support).


Expand
titleWhat happens after I submit the request?

Your request will be placed in a queue for response by the CCSQ Data & Analytics team. The team will contact you upon receipt with the status of your request.


Expand
titleDo I still need to submit ServiceNow tickets?

Yes, if you are experiencing issues or have any questions within or about SAS Viya and/or data in CDR, please submit a ServiceNow ticket instead of using the CCSQ Data & Analytics Request Form. See the instructions on how to submit a ServiceNow ticket.





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