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CCSQ Data & Analytics Communications Call

CCSQ D&A
HOME | Communications Calls | CCSQ Data & Analytics Data Camp | QNET Analytics Distro List
Townhall
DateThursday, May 5, 2022 at 1:00pm ET
RecordingRecording
Passcode: TaX8zE&j
Agenda
  1. System Updates
    1. Lagging Issues
    2. GitHub Issue - Resolved!
    3. False Long Running Job Notification
    4. Background Submit Issues
    5. Maintenance Schedule
  2. Data Sources and Usage Updates
    1. Known Issues
  3. Human Centered Design - Confluence Usability Study
  4. Q&A
System Updates

GitHub Issue - Resolved! 

  • Issue Description: SAS Viya users have reported issues accessing data within Hive due to issues with two of the environment’s worker nodes.
  • The team worked with the SAS Vendor to obtain a patch, and applied that patch during the April 22nd maintenance event. After completing additional validation, the team has marked this issue as resolved.

Lagging Issues 

  • Issue Description: SAS Viya users have reported issues accessing data within Hive due to issues with two of the environment’s worker nodes.
  • The team worked with the SAS Vendor to obtain a patch, and applied that patch during the April 22nd maintenance event. After completing additional validation, the team has marked this issue as resolved.

Background Submit Issues

  • Issue Description: Some users are reporting issues with background submitting in SAS Viya. Some are reporting spinning while others are reporting that log files are not showing up or populating after the job completes.
  • The D&A team is currently working with the SAS Vendor to identify and resolve the issue.
  • Workaround: Please submit jobs in the foreground temporarily as this issue is being investigated.

False Long-Running Job Email Notification Issue 

  • Issue Description: Some users may have been receiving long-running SAS job email notifications for SAS jobs that do not exist.
  • A user can disregard this email notification if the PS macro in SAS Viya reveals that they do not have any running PIDs.
  • The D&A team is planning to review the automated long running job notification script to ensure that it does not send out any false alerts to users.

Scheduled CAP & CDR Maintenance Schedule

  • June 3rd
  • July 1st
  • August 5th

  • All events will begin at 8:00 pm ET and end approximately at 11:00pm ET. A communication will be sent out once maintenance is complete. As a reminder, whenever there is maintenance on the environment, you will need to make sure all of your code and table changes are saved.

Data Source and Usage Updates 

Known Issues

  • BIC MBI Sequence - 8/25/2021
    • Ongoing – TBD
  • QMARS Longer Text Fields - 1/12/2021
    • Ongoing - TBD
    • Consider using healthcare_service_qmars_ng if your DUA supports it
Confluence Usability Study - Outcomes and Next Steps

The Data & Analytics Team preformed a Usability Study on our end user site since we want to improve both the content on the site as well as the navigation to the content in order to help our end users with their analytical work. 

Objectives and Participants

  • Determine if content is relevant, purposeful & intuitive
  • Identify gaps in information not included on site
  • Suggest changes to improve navigation and design
  • 7 participants were interviewed
  • Met preferred candidate role types
  • Regular users using similar data analytics tools

Methodology

  • Test Overview
  • 5-Second Test
  • Task Testing
  • Probing Questions
  • Wrap up

Synthesis: Making Sense of It All

  • Externalize and organize the data
  • Draw connections and identify themes
  • Distill themes to summarize key findings

  • Quantitative and Qualitative Measures

  • Success Rate

  • Task Efficiency

Synthesis

  • Each participant’s actions were scored based on a rubric identifying Success, Failure, and Partial Success.
  • Success Rate of 61%
  • Task Efficiency

Recommendations and Action Items

  1. Homepage Layout + Content

  2. Top Navigation

  3. QuickLinks

  4. Content Strategic Planning + Implementation

  5. Design Structure Strategic Planning + Implementation

What's Next

  • Change Management
  • Feedback Loop -The Data & Analytics Team will provide updates and connect with users via the Communications Calls.  
Q&ANo Q&A questions were captured during this call. 
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