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CCSQ’s 2nd Annual World Usability Day
unites individuals and communities across the globe to focus on our shared intent: usable products. The day is meant for celebration of our successes thus far in the creation of products and services that are easy to use, and to shine a light on the importance and impact of design and usability.2nd Annual CCSQ World Usability Day
The Information Systems Group within the Center for Clinical Standards and Quality (CCSQ) strives to design, build, and continuously improve human-centered and innovative products, services, and policies to advance quality initiatives. In keeping with this mission, CCSQ will celebrate its 2nd Annual World Usability Day on November 12, 2020.
Human-Centered AI
This year’s theme is Human-Centered Artificial Intelligence (AI). Together we will explore designs and systems that are both highly automated and allow a great degree of user control. The goal is to expand human capabilities while maintaining our safety by designing and utilizing AI that we can trust and rely on. Human-centered AI is relevant today and will become even more relevant as we design and build human-centered and innovative IT solutions. From an online writing assistant to the way we regulate the temperature of our homes, AI is changing things all around us.
Timely Topics and Engaging Speakers
In celebration of World Usability Day 2020, we will welcome a diverse group of speakers to share their knowledge and insights during our virtual event with an open-house format. Check out our speakers and session schedule to learn more.
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Contact
If you have any questions about World Usability Day or to learn more about the HCD CoE, please contact us today.
For the HCQIS Community:
Visit our HCD Confluence Site -or-
our HCQIS Slack channel #hcd-share
was a celebration of usability and good design. Our diverse group of speakers led us in an exploration of Human-Centered Artificial Intelligence, with plenty of fun in-between sessions. Check out the highlights below!
Kickoff
Adam Heller and Roni Garland (CMS) welcome attendees and speak to the significance of Human-Centered Artificial Intelligence (AI) for ISG
and CCSQ.
A Gold Mining Adventure – Using Natural Language Processing and Machine Learning to find Gold in Unstructured Data
Chris Schilstra, Innovation Program Manager at Tantus Technologies, explains how Natural Language Processing and Machine Learning (ML) can
help minimize text interpretation bias.
Catch Me if You Can – How to Fight Fraud, Waste and Abuse using Machine Learning AND Machine TEACHING (by human)
Cupid Chan, Chairperson BI & AI, Board of Directors, and Technical Steering Committee at Linux Foundation ODPi, emphasizes the importance of
Machine Teaching, and discusses how we can use AI to help us identify and prevent one of the biggest costs for Insurance, Finance, and Healthcare
industries: Fraud, Waste, and Abuse.
World Usability Day 2020 Playlist
The AI-inspired playlist provides entertainment during breaks.
How Humans Make AI Work
Ian Lowrie, Lead User Experience Researcher at Ad Hoc LLC and Hospital Quality Reporting, and Stephanie Warren, UX Content Strategist at
Bellese Technologies and Hospital Quality Reporting, provide practical guidance for UX professionals working with artificially intelligent systems
like chatbots.
Giveaways
The wheel of names is spun and the winner of a Custom Zoom Virtual Background is announced.
Capabilities and Challenges for Machine Learning focused on Preserving Privacy and CMS Healthcare Goals
Keith McFarland, SVP and Chief Innovations Officer at eSimpilcity LLC, moderates a panel discussion on the inherent data/feature engineering
challenges with Medicaid and Medicare data, and the necessity of human involvement and participation with ML to ensure trustworthiness,
reliability, and safety. Panelists include Bin Shao, Ph.D., Lead AI Scientist and Architect at eSimplicity, Steve Geller, VP Digital Services at eSimplicity,
Combiz Abdolrahimi, Senior Advisor at U.S. Federal Identity Forum (FedID), Darryl Marshall, Director of Consulting at eSimplicity, and Harlan
Krumholz, MD, SM, Director of the Yale New Haven Hospital Center for Outcomes Research and Evaluation, and the Harold H. Hines, Jr. Professor
of Medicine at Yale University.
Intermission Activities
Attendees learn more about HCD by watching Satisfy the Cat, have fun with AI with Akinator, and participate in virtual networking during the
intermission.
Attendees have fun with AI by playing an online game, Akinator, during the intermission.
Federated Learning to Collect Mobile Patient-Reported Outcomes
Dr. Rachele Hendricks-Sturrup, Health Policy Counsel at The Future of Privacy Forum, and Dr. Sara Jordan, Policy Counsel, Artificial Intelligence at
The Future of Privacy Forum, discuss the challenges of ensuring patient privacy in federated learning architectures.
Updates
Live Slack post and a countdown timer provide reminders on what's coming up next.
Using Human-Centered Machine-Learning (HCML) to Improve Data Quality & Data Governance Projects
Edward F. O'Connor, Director – Solutions Architecture, Health Division at ManTech, walks attendees through the process of combining
Human-Centered Design techniques into ML projects.
Wrapping Things Up
Stephanie Ray (CMS) closes out the day by thanking the speakers and attendees.