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LACE (CCSQ Lean Agile Center of Excellence)

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<p><a id="#digital"></a>The U.S. Digital Services team created a playbook of 13 key “plays” drawn from successful practices from the private sector and government that, if followed together, will help government build effective digital services.</p>

Digital Services Plays

  1. Understand what people need
  2. Address the whole experience, from start to finish
  3. Make it simple and intuitive
  4. Build the service using agile and iterative practices
  5. Structure budgets and contracts to support delivery
  6. Assign one leader and hold that person accountable
  7. Bring in experienced teams
  8. Choose a modern technology stack
  9. Deploy in a flexible hosting environment
  10. Automate testing and deployments
  11. Manage security and privacy through reusable processes
  12. Use data to drive decisions
  13. Default to open

For play specific checklists and key questions visit the Digital Services Playbook

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<table style="width: 100%;">
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			<td style="width: 33%;"><a href="https://qnetconfluence.cms.gov/display/LACE/The+Agile+Manifesto"><< The Agile Manifesto</a></td>
			<td style="text-align: center; width: 34%;"><a href="#digital" style="text-align: center;">Return to Top</a></td>
			<td style="text-align: right; width: 33%;"><a href="https://qnetconfluence.cms.gov/display/LACE/Continuous+Delivery">Continuous Delivery >></a></td>
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