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Session Resources:
- Recording
- Slides
What's Coming up:
- 2/21 & 2/22: SAFe Product Owner/Product Manager
- 3/7: Agility Foundations
- 3/14 & 3/15: SAFe for Government
- 3/16: Value Stream Mapping Explained
- Mid April - TBD: LACE Community Event
Please tell us about your experience with the LACE Community of Practice by completing a brief survey.Lightning Talks:
- Using Metrics to Improve Delivery Flow & Reduce Wait
- Presented by: Joshua Skillington, Scrum Master, Manager
- Metrics Create the Space for Innovation
- Presented by: Prashamsa Muppavaram, Release Train Engineer, iQIES
- A Human-Centered Approach to Customer Satisfaction
- Presented by: Rhiannon Hill & Patrick Dahlen, Sr. Director & Sr. Manager, CCSQ Service Center
- Qualia to Quantity
- Presented by: Howard Montgomery, Sr. Strategist, CCSQ HCD Center of Excellence
- Enterprise Dashboards
- Presented by: Seth Evans, Agile Coach, CCSQ Lean-Agile Center of Excellence
- Better Quality of Service Data Reduces Support Costs
- Presented by: Justyna Sardin, EQRS QIP Product Manager
- Monitoring and Mitigating System Impacts
- Presented by: Greg Evanitsky, Atlassian System Administrator, Enterprise Services
About the Session:
During this Community of Practice, LACE explored Measuring the Enterprise with a variety of metrics.
Attendees learned:
- From members of the CCSQ community discussing how they utilize metrics to identify improvement opportunities,
- Participated in lightning talks,
- Interacted and shared knowledge across CCSQ,
- How metrics can help you with visibility and continuous improvement to reduce variability and increase predictability.
Session Resources:
- Recording
- Slides
What's Coming up:
- 2/21 & 2/22: SAFe Product Owner/Product Manager
- 3/7: Agility Foundations
- 3/14 & 3/15: SAFe for Government
- 3/16: Value Stream Mapping Explained
- Mid April - TBD: LACE Community Event
Please tell us about your experience with the LACE Community of Practice by completing a brief survey.