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With an exciting line-up of engaging speakers and diverse topics about systems that provide healthcare in all its many forms, you will not want to miss anything! Do you have a busy day, or an upcoming deadline? We get it. That is why the Zoom event is an open-house format with sessions throughout the day and breaks in between sessions. |
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8:30 - 8:45 | Welcome from CMSPresenter: Brandy Barnette |
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8:45 - 9:30 | Keynote Presentation:Uncovering the Emotional Journey for the Ideal Patient ExperiencePresenter: Marty Gage Keynote Presentation Join us to learn how patients define the ideal healthcare experience, and how to focus on a user-driven definition of healthcare usability. Areas of interest: process, research, and user experience
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Contact
If you want to learn more about the HCD CoE, please contact us today.
For the QualityNet Community:
Visit our HCD Confluence Site -or- our QualityNet Slack channels #hcd-share, #hcd-wud
For all other visitors, please feel free to email us at: HCD@cms.hhs.gov
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