What is the purpose of the request form?

The CCSQ Data & Analytics Request Form serves to address and track requests from SAS Viya and CDR users. 

When should I use the request form (Note: this is not a comprehensive list)?

1. New or out of sync refresh data in the CDR.
2. Integration of analytic tools within CDR.
3. New functionality you would like in SAS Viya.
4. Workbench or FileCloud integration with CDR request.

How do I submit a request?

Please click the CCSQ Data & Analytics Request Form button below (in blue) to open the form, complete the required fields (marked with a red asterisk), providing as much detail as possible to avoid delays, and click SUBMIT.

Note: the fields with an asterisk are required.

What information do I need to fill out the form?

1. Summary, or short title of the request
2. Please specify: 
   1. Describe the business requirements (Who, What, Why, Where, When)
   2. Describe the problem you are trying to solve
   3. Describe the business justification
3. Any files for reference
4. Need by date 
5. Submitter Email
6. Name of Submitter

Who should I contact if I have a question on how to complete the form?

Please contact us at the #ccsq_data_analytics Slack channel with your question. If you do not have Slack access, please direct your questions to servicecentersos@cms.hhs.gov (routing to ADO-QualityNet Analytics-Support). 

What happens after I submit the request form?

Your request will be placed in a queue for response by the CCSQ Data & Analytics team. The team will contact you upon receipt with the status of your request.

Do I still need to submit ServiceNow tickets?

Yes, if you are experiencing issues or have any questions within or about SAS Viya and/or data in CDR, please submit a ServiceNow ticket instead of using the CCSQ Data & Analytics Request Form. For instructions on how to submit a ServiceNow ticket, please click on this link.

You must be an authenticated Confluence user to open and submit the CCSQ Data & Analytics request form. For organizations who do not have Atlassian licenses, please contact your COR to submit the request on your team’s behalf.

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