Product Management Support

Product Managers are the critical role for making sure that the right product gets built.

This starts by deeply understanding your users and the problems that you are solving for, then working with a number of different teams to identify and build a solution. It’s an amazing feeling when you see people using your product to get the help they need. A comprehensive product strategy incorporates involvement from all stakeholders in the ecosystem. For those involved in developing or delivering product strategy, the LACE's experts in product management practice can partner with and support your program's product management team to develop a whole product mindset.

Any individual or combination of the following services are available by request:

Product Strategy: 

Work with a member of the LACE to understand your products context, how to account for inevitable changes, identify influencing events and annual rhythms, and create achievable horizons in your product's strategy.

Product Ecosystem Mapping:

A key to developing a strong product strategy is understanding your product's ecosystem. Reach out to the LACE to facilitate a session to identify and map relationships between your product, the users, human processes, and systems that make up your product's ecosystem.

Persona and Journey Mapping Workshops: 

Collaborate with the CCSQ Centers of Excellence (LACE and HCD) to improve or define personas, their characteristics, and needs. Then work together to define or improve insight into how, where, and why the persona's enter the system and how they reach their goals and satisfy their needs. Use these personas and journeys in features and user stories to connect the software to the people and impart a clearer sense of purpose and alignment.

Feature Authoring: 

Work with a LACE team member to increase the granularity of your features and improve the success criteria, include non-functional requirements.

Feature Visioning: 

Improve your feature presentation to more clearly convey value, context and requirements to maximize the understanding your product owners need.

Feature Redlining & Scope Management:

Learn to get the most value to users rapidly using redlining techniques to identify critical functions for release. Develop a more robust understanding of the costs and benefits of incremental release of features into production.

Backlog Management: 

Deep-dive into backlog management practices, learn to optimize the flow of work in your program, and get support finding the right techniques for your program.

Backlog Prioritization Techniques:

Work with the LACE to improve the sequencing and prioritization of your backlog by balancing legislative, compliance, economic, and customer impact factors.

Feature Value Assessment: 

An essential tool in prioritizing and sequencing your program backlog is understanding the value each feature will deliver. Value assessment can be tricky in the federal context. Learn how to assess value, who's input is needed and how to measure the value delivered in relation to the other features in your backlog in your program's context.