Register Now - Introduction to Human-Centered Design

When: Wednesday & Thursday, January 22 + 23 from 10:00am - 3:00pm ET both days

Register on Zoom  

Human-Centered Design (HCD) is the process we use to understand the people for whom we are writing policies and creating programs and services for at CMS. The successful practice of HCD means we are meeting the mission of CMS: "to ensure that the voices and needs of the populations we represent are present as the agency is developing, implementing, and evaluating its programs and policies." HCD is part of ISG's mission, but it can be applied to any type of work at CCSQ, including products, services, and even policy. 

Attendees will have an introductory understanding of HCD and some basic HCD methods/activities that can be applied to their role at CCSQ.

• Speaking the same language as contractors to improve oversight.
• Provides immediate, actionable tips​ and improves team collaboration and ideation.

Who is this training for?

• For those new, experienced, or in a leadership role. This course is for everyone.
• This is an Introductory course.