QualityNet Communications Hub

Collaborate with the Technology Transformation Services (TTS) Public Benefits Studio

When: Thursday, December 12, 2024 from 1:00 PM - 2:00 PM ET

Join us for an introductory and interactive conversation with Emily Herrick – Service Designer with the Technology Transformation Services (TTS) Public Benefits Studio, a technology accelerator inside the federal government who builds shared technology solutions for government agencies. As part of the General Services Administration, this team is positioned to work between and across social safety net programs to make it easier and cheaper for administering agencies with the same challenges to use the same technology tools.

The Public Benefits Studio will introduce their recently launched shared service, Notify.gov, a bulk text-notifications service currently available to agencies who wish to reach people where they are at. Attend to learn about how other government agencies are currently using Notify.gov to send timely and succinct text message reminders to their audiences.

The team will also share about two additional product concepts they are exploring for feedback from experts, like you, to help validate if there is a potential market within the benefits space for:

  • A document submission solution that transforms mobile-first image capture into machine readable outputs to make it easier for applicants to digitally submit documents to processing staff.
  • A cross-enrollment verification tool to help eligibility staff expedite application processes when proof of Medicaid enrollment means an individual is automatically eligible for another program.

What you will learn: 

  • Understand the TTS Public Benefits Studio mission & benefits
  • Understand the new shared service technology solution Notify.gov
  • Understand the pipeline of new technology product concepts
  • Contribute interactive feedback on new future products / services

star This event is highly suited for information technologists, product owners, program/portfolio owners, business owners, policy staff, researchers, UX designers, content strategists of all levels of experience — from beginners to experts.

Zoom Info 

Join Zoom Meeting

https://www.zoomgov.com/j/1610304518?pwd=Q0NvcjJxVzAyakVpVzU1R01Gd2pyQT09

Meeting ID: 161 030 4518

Passcode: 130756