econtact-e-contactImplement - You are not done. Continue to iterate, refine and enhance based on user feedback and metrics.
Panel The training workshop will introduce HCD and reinforce knowledge with activity-based group learning. (CCSQ Employees
Initiate - Create a shared understanding of the problem that you’re trying to solve; Who, What, Where, Why and How. Immerse - Empathize by talking to and observing your customers. Synthesize - Gather available research/data/information to find themes, organizing into patterns and discovering insights. Ideate - Generate ideas without limits. Prototype - Reduce your ideas to those that are desirable, feasible and viable; and make as interactive as possible, so you can get feedback about the experience.
Learn about the steps and methods used at each phase of the Human-Centered Design process.