ISG Playbook
APIs
Register now for upcoming training offerings from the Lean-Agile (LACE) and the Human-Centered Design (HCD CoE) Centers of Excellence.
Human-Centered Design 101
Gain an introductory understanding of HCD and some basic HCD methods/activities that can be applied to your role at CCSQ. Facilitated by the HCD CoE. Human-Centered Design 101 is part of the Foundational Learning Path.
Who is this training for?
- For those new, experienced, or in a leadership role. This course is for everyone.
- This is an Introductory course.
January 22 + 23, 2025; 10:00am – 3:00pm ET both days
Social Contracts
Gain an understanding of how critical team and program agreements are for team and program success. Facilitated by the LACE.
Who is this training for?
- For anyone who works with teams and/or is part of a program.
- This is an introductory course.
January 28, 2025; 1:00pm – 3:00pm ET
Agility Foundations 2.0
Gain an understanding of Scrum, Kanban, and how the core principles of Agile are applied to digital product development. Facilitated by the LACE. Agility Foundations 2.0 is part of the Foundational Learning Path
Who is this training for?
- For those interested in the learning about the history and basics of Agility.
- This is an Introductory course.
February 11 + 12, 2025; 9:00am – 4:00pm ET both days
Leading SAFe
Gain an introductory understanding of the foundations of SAFe, the principles and practices to confidently drive your Lean-Agile transformation. Facilitated by the LACE.
Who is this training for?
- For those new to Scaled Agile Framework (SAFe) principles and practices.
- This is an Introductory course.
February 25 + 26, 2025; 9:00am – 5:00pm ET both days
UX & Agile for Software Development
Gain an understanding of how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Facilitated by the HCD CoE & the LACE.
Who is this training for?
- This training targets information technology workers supporting software development initiatives.
- This is an Intermediate course.
Are there any pre-requisites for taking this class?
- It is recommended that learners first complete Introduction to Human-Centered Design and Agility Foundations classes so they come armed with a basic understanding of the basics of agile and human-centered design principles and methods.
March 26, 2025; 1:00pm – 4:00pm ET
When: Thursday, December 19, 2024 from 1:00 PM - 2:00 PM ET
Join us for the Lean-Agile Center of Excellence Community Event, 'The Neuroscience of Change.' Our Guest Speaker, Grace Trepte, an industry expert in the Neuroscience field, will explore this engaging topic.
How can neuroscience help organizations adapt to change and build a resilient culture of continuous improvement?
We will explore:
- How our brain works
- Why change is so hard
- How neuroscience can be leveraged to make change stick
Register on Zoom and find other details on the LACE Community page
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Collaborate with the Technology Transformation Services (TTS) Public Benefits Studio
When: Thursday, December 12, 2024 from 1:00 PM - 2:00 PM ET
Join us for an introductory and interactive conversation with Emily Herrick – Service Designer with the Technology Transformation Services (TTS) Public Benefits Studio, a technology accelerator inside the federal government who builds shared technology solutions for government agencies. As part of the General Services Administration, this team is positioned to work between and across social safety net programs to make it easier and cheaper for administering agencies with the same challenges to use the same technology tools.
The Public Benefits Studio will introduce their recently launched shared service, Notify.gov, a bulk text-notifications service currently available to agencies who wish to reach people where they are at. Attend to learn about how other government agencies are currently using Notify.gov to send timely and succinct text message reminders to their audiences.
The team will also share about two additional product concepts they are exploring for feedback from experts, like you, to help validate if there is a potential market within the benefits space for:
- A document submission solution that transforms mobile-first image capture into machine readable outputs to make it easier for applicants to digitally submit documents to processing staff.
- A cross-enrollment verification tool to help eligibility staff expedite application processes when proof of Medicaid enrollment means an individual is automatically eligible for another program.
What you will learn:
- Understand the TTS Public Benefits Studio mission & benefits
- Understand the new shared service technology solution Notify.gov
- Understand the pipeline of new technology product concepts
- Contribute interactive feedback on new future products / services
This event is highly suited for information technologists, product owners, program/portfolio owners, business owners, policy staff, researchers, UX designers, content strategists of all levels of experience — from beginners to experts.
Zoom Info
Join Zoom Meeting
https://www.zoomgov.com/j/1610304518?pwd=Q0NvcjJxVzAyakVpVzU1R01Gd2pyQT09
Meeting ID: 161 030 4518
Passcode: 130756