QualityNet Jira will be unavailable on Tuesday, September 03, 2024, between 8:00 PM ET and 11:00 PM ET while the team performs a system upgrade. QualityNet Confluence will also be briefly unavailable between 8:00 PM ET and 8:30 PM ET.  If you have questions or concerns, please reach out to us in Slack at #help-atlassian.

Compose


Composing a mail allows you to send mail to another UFM user.  If you used the Send To functionality the Compose pane will display for completion to send the file.  You may also attach files from your local computer to the mail prior to sending it.

  • Complete the following fields:
    • To - Enter the email address of the individual you are sending the file to.  
    • CC - Optional field to enter an email address.
    • BCC - Optional field to enter an email address.
      • The ... icon can be used to search for UFM individuals in the address book.
    • Subject - Enter in a subject line.
    • Message - optional field you can used to enter a message.
  • Under options ensure the appropriate check boxes are selected.
    • Required Registered Users - If unchecked it will allow a non UFM user to access the file being sent to them.
      • Important:  If PII/PHI is being shared this box must remain checked.  Unchecking this box when sending PHI/PII is a violation of the CMS security policy.
    • Expired Package - This check box cannot be unchecked.
      • Note:  The Expire Date can be 1-30 days with 30 days being the default.  This indicates how long the user has to access the mail in UFM before it is no longer available.
    • Read Receipt - Check if you would like to receive confirmation that an individual has opened up the mail.
  • Ensure all appropriate attachments are present.
  • Press the Send button in the top left hand corner.
    • Note:  The Save button will allow you to save the mail as a draft to be accessed later under Drafts.  The Cancel button will delete the mail.

Request Files


This function allows you to specify a message that will be sent to one or multiple recipients containing a link where the recipient can upload files to you.  Files that are uploaded will be sent as a package to your inbox.


  • Send Request To - Enter the email address of the UFM user(s) that the request needs to be sent to.
    • The ... icon can be used to search for UFM individuals in the address book.
  • Subject - The subject will prefill with File Request and can be updated as needed.
  • Message - It is recommended to enter in a message for the recipient so that they know what file(s) you are requesting.
  • Options - Update the Expired Request checkbox if needed.
  • Press the Send button in the top left hand corner.
    • Note:  The Save button will allow you to save the mail as a draft to be accessed later under Drafts.  The Cancel button will delete the mail.

Templates


A template can be created to help reduce time spent on composing mail that a user sends on a frequent basis.

Viewing Templates

When clicking on the Template option the pane will display all current templates that you have created.  It will show you the Name of the template you gave it, the subject line of the mail and the last date the mail was modified.

Creating a Template

  • Click on the Add Template button in the top left hand corner.
  • Complete all the appropriate fields needed for your template.
    • Note:  The Name is a required field and is used by you to help you with knowing what the template is used for.

  • Press the Save Button in the top left hand corner to save the template.

Using, Editing and Deleting a Template

Once a template is created you can utilize the template, make additional edits or delete the template.

  • To utilize the template you can click on the name of the template or click on the Cog Icon and select Use.
  • To edit the template you can click on the Cog Icon and select Edit.
  • To delete the template you can click on the delete button at the bottom or click on the Cog Icon and select Delete






Mail Folder Options


These options under mail function the same as any other e-mail application that you may use.

Inbox

The inbox will display any messages that were sent to you by users.  The inbox displays who the message is from, the subject, when it was received, when it expires and the size of the message.


Drafts

Any messages that were saved while composing them will appear here.

Outbox

The outbox will contain any messages that are in process from you but have not yet been transmitted.

Sent Items

The outbox will contain any messages that you have previously sent.






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