QualityNet Jira will be unavailable on Tuesday, September 03, 2024, between 8:00 PM ET and 11:00 PM ET while the team performs a system upgrade. QualityNet Confluence will also be briefly unavailable between 8:00 PM ET and 8:30 PM ET.  If you have questions or concerns, please reach out to us in Slack at #help-atlassian.

What is UFM?


UFM provides the ability to transfer files securely to another user by sharing files or mailing files to another user.  Individuals must have UFM access to receive files that are shared through UFM.


UFM Users


There are two types of user for UFM.

  • Unified File Management (UFM) Web User  - This primary group is defined as having the ability to send and receive files securely with others. Every HARP user can get this type of access.
  • Unified File Management (UFM) Admin - This group of users are organizations that require custom onboarding and work flows.

File Retention/Archival Policy


 UFM follows the retention policy that CMS has set up.  For more information on the CMS retention policy visit CMS Records Schedule | CMS.


UFM also has a file archival process is in place for all ESS owned AWS S3 buckets.  This policy is for informational purposes only and does not impact the functionality of UFM. 

Policy:  Any document that has not been accessed in 30 or more days will move to an Infrequent-Access storage class bucket.  Any document that has not been access in 90 or more days will move to a Glacier Instant Retrieval storage class bucket.

S3 Buckets:  Utilize the below information to determine what buckets are impacted.

S3 Bucket Name

Purpose of Bucket

User Scope

prod-mft-115144557288-us-east-1-goanywhere-userdocs

UFM Users personal storage

All UFM Users

prod-mft-goanywhere-teamfolders

Migrated FileCloud Team Folders and Files

UFM users that had an account in FileCloud

prod-mft-115144557288-us-east-1-file-share

ESS team documentation

ESS team

File Size


 If you have a file in excess of 2 GB, you must use either Firefox or Chrome, which have been identified as having a threshold of about 4 GB. Microsoft Edge have thresholds of 2 GB and under and files attempted to be transferred through these browsers in excess of 2 GB will not be processed.  There are no known constraints on the number of attachments but the total cumulative size of the files applies as referenced above.

Archive Tool


UFM is not a file archiving tool, nor is it intended to be used this way.

File Types


UFM accepts all file types to be uploaded and downloaded.  For Forms the file type may be restricted based on what the team that uses the form required.


  • No labels